Complaint Review: TIAA-CREF - Charlotte North Carolina
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- Author Confirmed
- TIAA-CREF 8500 Andrew Carnegie Blvd Charlotte, North Carolina U.S.A.
- Phone: 800-842-2252
- Web:
- Category: Financial Services
TIAA-CREF Ripoff Refuse to deposit my annual annuity payment Charlotte North Carolina
*UPDATE EX-employee responds: I totally understand where you are coming from with this issue....
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This company deposited my annuity payment last year to the wrong bank and consequently I never received my payment. This year my payment was scheduled to be deposited to my bank account on 2/05/07. To date (2/15/07) they have not deposited my annuity payment. Several phone calls and e-mails later, the upshot is their explanation - they are changing platforms for certain accounts. Sounds very much like last year. I was strung along for a month before they told me that they deposited my check to the wrong bank and too bad for me.
Paula
Scottsdale, Arizona
U.S.A.
This report was posted on Ripoff Report on 02/15/2007 05:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tiaa-cref/charlotte-north-carolina-28262-3157/tiaa-cref-ripoff-refuse-to-deposit-my-annual-annuity-payment-charlotte-north-carolina-235990. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE EX-employee responds
I totally understand where you are coming from with this issue....
AUTHOR: Byron - (U.S.A.)
SUBMITTED: Friday, January 11, 2008
I can just imagine how you feel about this. I recently seperated from the company and I can tell you from experience that everything seems great on the outside but extremely un-organized and unproductive in the inside. I have personally seen and also put in several requests to have things like this researched and they sit in a queue for months and months and months at a time before somebody like yourself calls and wants an explaination. Then the contact center puts in another request for the same issue and that moves to the back of the pecking order. When the say they will research and get back to you means, they have better things to do at the time. I have seen millions of dollars disappear from the accounts online or no access to funds on a daily basis. I am truly sorry for your experience with TIAA-CREF.
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