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Report: #1225307

Complaint Review: Tianjin Dekay Industrial Co., Limited - Tianjin City Nationwide

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  • Reported By: Kennedy76 — Coorparoo Alabama Australia
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  • Tianjin Dekay Industrial Co., Limited No. 118,Kaiwei Road,Tanggu District, Tianjin City Nationwide China

Tianjin Dekay Industrial Co., Limited - SEND SAND AND NOT WELDING MATERIAL - RIPOFFS Tianjin City Tianjin City

*REBUTTAL Owner of company: back your money

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This company contacted us in regards to welding wire and even went to the extent of sending us samples

 

We then purchased a 20 foot container of wire from them to the value of approx. $40 000 AUD.

We asked for photos of the packed container but never received them.

We bought the welding wire on the terms of CIF which means the goods should have been insured.

 

When we received the container of goods we opened it to find it was full of some kind of sand.

 

The lock that was placed on the container at the factory was the same one (with special barcode) that we cut off when the container was delivered.

 

We have tried every avenue possible to try and get the company to send us the correct goods but they don’t want to know about it.

“We have contacted both Australian and Chinese consulate and no one want to know about it. Our customs will not tell us why they did not xray the container and also want nothing to do with this. We have had a check up done on the company also which has told us they are only registered in Hong Kong and not China.

The company will not give us any information on any other products that the factory they deal with produce so we can try and acertain what this product we have is. They also refuse to tell us the same or address of the factory so we can contact them directly.”

And they stated they were sorry they forgot to insure the container but tough.

 

This company has acted fraudulently and we would like to advise everyone possible of this to prevent it from happening in the future.

 

Also if anyone has any other avenues to help us please let us know.

 

This report was posted on Ripoff Report on 04/27/2015 08:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tianjin-dekay-industrial-co-limited/nationwide/tianjin-dekay-industrial-co-limited-send-sand-and-not-welding-material-ripoffs-tian-1225307. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

back your money

AUTHOR: lawyerduweidong - (China)

POSTED: Monday, August 31, 2015

 

i can help you money from them pls send me email  i am a lawyer come from beijing  my name is duweidong  i want to help you back the money from them  Beijing daocheng lawfirm  Add: Suite 2001/2002,20/F,D Building,JunFengHuaTing Plaza beichenxi street, Chaoyang District Beijing 100020, China.  Mobile:(((Redacted)))  email:lawyerduweidong@163.com / 757683001@qq.com

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