Report: #1390922

Complaint Review: Tickbox tv

  • Submitted: Mon, August 07, 2017
  • Updated: Mon, August 07, 2017
  • Reported By: ddkann3j — Boardman Ohio USA
  • Tickbox tv
    5887 Glenridge Drive
    sandy Springs , Georgia
    USA

Tickbox tv I returned the item on July 14, 2017. They received it and signed for it. I have an email stating a check was mailed on July 24th 2017 and I would receive it within 5-7 business days. I've communicated via email, chat and the customer service line that I found out is located in Costa Rica. sandy Springs Georgia

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I received the product well outside of the 2 week delivery promise.  I tried the product for 1 day and it wasn't what was promised at all.  Could not get all the channels I was promised and trying to access anything was not working.  Technical Support was not helpful.  I boxed it all up and sent it back on July 14th as they stated guaranteed refund within 30 days of receipt.  I sent it back and it was signed for.  I received an email stating I would receive a check in the amount of $99.90 withinig 5-7 business days.  Several chats online, emails and phone calls to the customer service center which I found out is located in Costa Rica and I still do not have a refund or any reason why I have not received it yet.  

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This report was posted on Ripoff Report on 08/07/2017 09:13 AM and is a permanent record located here: http://www.ripoffreport.com/reports/tickbox-tv/sandy-springs-georgia-30328/tickbox-tv-i-returned-the-item-on-july-14-2017-they-received-it-and-signed-for-it-i-ha-1390922. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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