Report: #1377474

Complaint Review: Tickbox

  • Submitted: Tue, June 06, 2017
  • Updated: Tue, June 06, 2017
  • Reported By: Debra Mattison — Williamsport Pennsylvania USA
  • Tickbox
    5887 Glenridge Drive Suite 400
    Atlanta, Georgia
    USA

Tickbox bought returned after 37 days not refund they say their PAYTO system isn't working Talked to many people email 15 times Atlanta Georgia

Show customers why they should trust your business over your competitors...

On Feb 31 this year I ordered and paid for with my debit card the Tickbox tv. It was streaming tv without cable. First off , it was late coming. I did get an email apologizing for the delay and telling me when it was coming; and it did. I did the set up step by step. I had a few problems. There was not a phone number you had to chat a question and wait for an answer. No matter the time of day " the reply was we will get back to you during normal business hours. I finally got this thing to partially work after a week of watching the setup videos. Everytime we watched anything the show would freeze up and we would have to shut it down and restart the system again. The last few times we did it a childs game came came up. At that point our patience was shot. I email the company and told them I was retuning it and that I wanted a refund. I was within my thirty day full refund period. Since then I have written and received a total of 13 emails and I have spoken to Micheal , Zari and Taraall of the return email from ththis coming and the phone answers I have received have said the same thing . Our PAYTO system is still not running and is being worked on please be patient.

I have long since run out of patience !

I am on Social Security and a small pension, the $99.20 is very inportant to me.

Please can you help me.

Thank you so very much for any help you can provide.

Debra Mattison

(((REDACTED)))

Williamsport, PA 17701

(((REDACTED)))

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This report was posted on Ripoff Report on 06/06/2017 03:43 PM and is a permanent record located here: http://www.ripoffreport.com/reports/tickbox/atlanta-georgia-30328/tickbox-bought-returned-after-37-days-not-refund-they-say-their-payto-system-isnt-workin-1377474. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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