Report: #1402420

Complaint Review: Tickbox

  • Submitted: Tue, September 26, 2017
  • Updated: Tue, September 26, 2017
  • Reported By: john s — palm harbor Florida USA
  • Tickbox

    Internet
    USA

Tickbox tv own 2 of this product, both quite useless. constant freezing and lockups. atlanta ga Georgia

Show customers why they should trust your business over your competitors...

In early september 2017 my room mate purchased her tickbox that I setup. Once up and running it seem to work fine. they direct you to install from differant theams to select various networks and shows etc. The theam we were using (Spinz) started having problems like freezing and complete shutdowns and small notices were posted to use the "Wookie" theam. No luck still. Unfortunately for me I had ordered a Tickbox for myself when all this took place. when mine arrived the same problem. I had the cable company here to check and make sure all signals were optimal and had internet speed turned up to 100 from 60, same problem still.

I went on line with tickbox chat rep as we spent a good hour on trying to figure out the problem. He gave up after his efforts were of no help and offered up a phone number to call. He was courtious and professional with in his limits to help. In the meantime this tickbox keeps locking up and shutting down as it reminds me of a processor failing getting hot.

Sometimes it will run for hours and other times I cant even open a theam. "Unfortunately Tickbox has shut down" is the only consistant operation Ive witnessed this box is capable of. Both boxes in this house do the same thing. I have also 2 firesticks on other sets working as designed. In my opinion the tickbox is being field tested and should not have been released for public consumption till consistant.

John

palm harbor, fl.

 

 

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This report was posted on Ripoff Report on 09/26/2017 08:36 AM and is a permanent record located here: http://www.ripoffreport.com/reports/tickbox/internet/tickbox-tv-own-2-of-this-product-both-quite-useless-constant-freezing-and-lockups-atla-1402420. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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