Complaint Review: Ticketmaster and Allianz Global Insurance - Internet
- Ticketmaster and Allianz Global Insurance Internet USA
- Phone:
- Web: www.ticketmaster.com
- Category: Ticket Sales
Ticketmaster and Allianz Global Insurance Ticketmaster Allianz Insurance Fraud Internet
*UPDATE Employee: Help Team
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$27.72 charge from Allianz Global Assistance for insurance protection through TicketMaster purchase.
Never selected, nor ever noticed an opt-in or opt-out on pre-sales page, or during payment. After finding charge on credit card statement, I've repeated the purchase transaction steps to validate - nowhere do i see an "Insurance" option.
Invoice from Allianz has a link to FAQ. Says you can cancel, and to view Terms and Conditions. Clicking Terms and Conditions, and entering Washington state, I get a popup, "We apologize for the inconvenience but this travel insurance plan is not available in your state. Please contact us for more information."
So what? I was charged for something I didn't opt in for, and it's not even sold in the state where I live?
Copies of screenshots and video of T&Cs showing not available in WA state.
This report was posted on Ripoff Report on 09/16/2014 10:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ticketmaster-and-allianz-global-insurance/internet/ticketmaster-and-allianz-global-insurance-ticketmaster-allianz-insurance-fraud-internet-1177310. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Help Team
AUTHOR: Sarah - ()
SUBMITTED: Tuesday, November 11, 2014
Please contact the HelpTeam so that we can further understand this situation at Help.Team@allianzassistance.com
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