Complaint Review: Ticketmaster - Internet
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- Ticketmaster www.ticketmaster.com Internet U.S.A.
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- Category: Ticket Sales
Ticketmaster Ticketmaster is Nothing but a Scam to Promote Illegal Scalping of Tickets On Ebay, listing tickets for more than their face value is illegal. Internet
*Consumer Comment: ACTUALLY, THE TICKET BROKERS BUY THE BEST SEATS IN PRE-SALE
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Three occasions have arisen for me in the past year to purchase tickets to various events through Ticketmaster: one event at Fenway Park in Boston and two at Verizon Wireless Arena in Manchester, NH. For all three of these events, I kept track of the day that tickets would go on sale online. Each time, I was on the Ticketmaster website at the precise time to get the "best seats available."
Two tickets. That's all I wanted. Where were the "best seats?" Well, for the event at Fenway Park, they were sold out - no tickets to be had online. (However, I could find them on Ebay with starting prices 5, 6 even 7 times the face value!) At the Verizon Wireless, their "best seats" were so far away I'd need binoculars! And, if you don't take the seats available on the first try, if you attempt to find different seats, the choices don't get any better!
Something I did learn on my most recent attempt is that there ARE physical Ticketmaster outlets that begin selling tickets 2-3 days before they go on sale online. That is, if you're fortunate to live near one. My nearest outlet is a 2-hour drive. I'm assuming these outlets are some of Ticketmaster.com's "preferred" customers who at least do sell the tickets at face value. However, I would venture to guess that most of the tickets get sold to the professional scalpers who invest a little in the initial ticket purchase and then make a killing selling them to people who are forced to pay exhorbitant prices to attend these various events.
On Ebay, listing tickets for more than their face value is illegal. What I'm not sure of is if selling them for more than their face value is also illegal. Is a seller safe if he lists it for the face value but the price skyrockets with the bidding? If not, it should be!
It sure would be nice if our existing laws were enforced before we make new ones!
Name Withheld
Southwestern, New Hampshire
U.S.A.
This report was posted on Ripoff Report on 02/09/2006 12:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ticketmaster/internet/ticketmaster-ticketmaster-is-nothing-but-a-scam-to-promote-illegal-scalping-of-tickets-on-175515. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
ACTUALLY, THE TICKET BROKERS BUY THE BEST SEATS IN PRE-SALE
AUTHOR: Sherri - (U.S.A.)
SUBMITTED: Thursday, February 09, 2006
For licensed ticket brokers and others authorized to purchase tickets in "pre-sale" (usually on Thursday before they go on sale to the public)is perfectly legal. Is it a good or fair practice? Nope, but unfortunately, that is the way it is. It is not illegal for a ticket broker to highly inflate a price, being that in most states, they have to be bonded and licensed and pay taxes to the government. It IS scalping, but it is LEGALIZED scalping. It is illegal for a private party (in most states) to resell a ticket for over face value..some will allow $1 over face value.
I fortunately have a great ticket broker who doesn't charge me an arm and a leg (usually 10-15% above face) and isn't greedy as most. Unless it is from a broker selling on Ebay, be careful about buying from a private seller..sometimes the tickets turn out to be fakes or the seller will sell the same ones more than once. It hasn't happened to me, but I have seen it happen to others.
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