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Report: #274836

Complaint Review: TICKETMASTER - Nationwide

  • Submitted:
  • Updated:
  • Reported By: winder Georgia
  • Author Confirmed What's this?
  • Why?
  • TICKETMASTER INTERNET Nationwide U.S.A.

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Hi I tried and tried to purchase tickets to the Hannah Montana concert for my daughter on Saturday Sept 15th. To find out they were old sold out to ticket brokers. This is not fair to children I was trying to get tickets so my 10 yr old could go see Hannah Montana in concert. I am also reporting her fan club it was a rip off to I know alot of people that paid $30.00 to get a presale code and got it but could not get tickets .There needs to be something done about this. Ticketmaster had no right to sell the tickets to high price ticket brokers. I was able to get the screen for two tickets and then it went blank I have wrote ticket master and got no response. Also know people that went to Publix to get tickets and were turned away due to only a few tickets. This disgusts me how can you do this to children ticket master you sold these tickets to brokers before they went on sale and you should be in trouble for this. You have really hurt a little girls feelings

Vickie
winder, Georgia
U.S.A.

This report was posted on Ripoff Report on 09/16/2007 06:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ticketmaster/nationwide/ticketmaster-hannah-montana-tickets-scalpers-ripped-people-off-internet-274836. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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#6 Consumer Comment

Response

AUTHOR: DEC458@MSN.COM - (U.S.A.)

POSTED: Monday, November 24, 2008

"Why do business with them?
I'm amazed that people are so eager to do business with businesses that want to rip them off. By businesses, I not only mean the ticket agencies and the scalpers, but the Cyrus/Disney organization as well. They know exactly what is going on. This whole Hannah Montana ticket fiasco has been in the news for nearly a year. If the Cyrus/Disney people really wanted to do something about it, they would have done it long ago. If you don't think that a good chunk of these $300 tickets are making their way up the chain, you're fooling yourself.

Simply explain to your child that Hannah Montana doesn't want her to go to the concert unless you pay her $300 a seat. That's really the truth of the matter."

She is correct in that the ticket scalpers got all the tickets. That should have never happened. I'm sure a lot of people had to tell their children this. This also happened with the Jonas Brothers. The agencies who sell them and the promotors and on up are a bunch of crooks!

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#5 Consumer Suggestion

Why do business with them?

AUTHOR: Flynrider - (U.S.A.)

POSTED: Saturday, October 11, 2008

I'm amazed that people are so eager to do business with businesses that want to rip them off. By businesses, I not only mean the ticket agencies and the scalpers, but the Cyrus/Disney organization as well. They know exactly what is going on. This whole Hannah Montana ticket fiasco has been in the news for nearly a year. If the Cyrus/Disney people really wanted to do something about it, they would have done it long ago. If you don't think that a good chunk of these $300 tickets are making their way up the chain, you're fooling yourself.

Simply explain to your child that Hannah Montana doesn't want her to go to the concert unless you pay her $300 a seat. That's really the truth of the matter.

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#4 Consumer Suggestion

While I do not agree with scalpers......

AUTHOR: Cat - (U.S.A.)

POSTED: Friday, October 10, 2008

Tell your daughter the tickets were sold out. She will not be scared for life because she is missing this concert. Life happens and there are children in this world who would pay for anything to have clothes or a loving mother. In two years Hannah Montana will not be the "one" to see anyway. Buy the movie, I'm sure you can find it on sale at Wallyworld soon.

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#3 Consumer Comment

Don't Blame brokers, Ticketmaster just bought them too

AUTHOR: Ryan - (U.S.A.)

POSTED: Friday, October 10, 2008

First of all, I am a ticket broker, and they certainly did not sell to brokers beforehand. Ticketmaster hates brokers because we are competition to them. The reason why tickets showed as "sold out" was because in many cases Ticketmaster only released 10% of the available inventory and withheld 90% of the allotment from public sale. What this did, was shoot up the value of their TicketExchange auctions. What they also did, was post these tickets on TicketsNow. When you get a "sold out" message don't be fooled. It will "conveniently" link you to their auction page or TicketsNow, in many cases both.
Now I have been listing my tickets on TicketsNow for well over 10 years and way before Ticketmaster bought them out. It pisses me off too to see that a ton of PRIME tickets show up with "TicketsNow" as the owner. In the past Ticketsnow never carried inventory and if I wanted to see what was available I could see what broker owns what. Since buying TicketsNow, my sales have dropped off about 90% and TicketsNow is now the owner of the best seats (Just a hunch but aka they keep the best seats for themselves for resale). It also pisses me off to see Rows A-K on the floor on the TicketExchange. You mean to tell me out of the hundreds of thousands of brokers who tried to get tickets, that none of them managed to get any for resale (none of the good ones were showing up on the marker with legitimate brokers as the owner), yet the general public all managed to get together and list everything on the floor within the first 10 rows on Ticketmasters TicketExchange? Give me a break. Its not rocket science what they are doing. Ticketmaster's CEO, when confronted with this at the national brokers convention in Las Vegas, pointed the finger at the venues and artists. When they aren't pointing the finger at someone else or transferring you to multiple customer service reps only to mysteriously get disconnected when they are in a bind that they cant get out of... they are out creating propoganda about brokers having these programs that just buy up thousands of tickets.. and doing whatever it takes to make people buy from them. Don't get me wrong, programs exist, and I have been fortunate enough to see several working models in my years as a broker but none of them do what ticketmaster claims they do. Instead they act as 10 people instead of 1. So whereas before you might try 80 times to finally get tickets.. now only takes you 8 attempts. I have yet to see a program of any kind that can buy up thousands of tickets as ticketmaster so vehemently claims when cornered into something they cannot explain.

So all in all, don't hate the brokers, we are getting screwed too. Its only a matter of time before the monopoly crumbles. That can be seen in Ticketmasters depleted and diminishing stock prices. Once all the contracts with Ticketmaster are up, the venues and promoters will take their business to Live Nation or other outlets. Ticketmaster has been screwing the venues, as well, for years since they were the only game in town and had no competition. How they did this was basically tell the venues the price they wanted or else the venue wouldn't sell its tickets and had no other means of surely selling all of its tickets. Now that there is competition many of the venues are saying to hell with Ticketmaster. Its going to be fun to watch in the next 1-7 years.

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#2 Consumer Comment

outraged

AUTHOR: Ripoffsick - (U.S.A.)

POSTED: Tuesday, November 13, 2007

I stood in line for several hours for tickets and was ninth in line. There were 4 people who were able to get tickets (allowed 4 tickets each). The tickets sold out in 2 minutes, the employees of Ticketmaster tried for approx 30 minutes to get more tickets unsuccessfully. The ticket brokers (scalpers) have figured out a way to jam the lines and cease the tickets. There is a federal investigation in progress against several brokers. I did end up paying 225 each for two tickets from StubHub. (Also bought a membership to the fan club)

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#1 Consumer Comment

I know what you mean

AUTHOR: Nikki - (U.S.A.)

POSTED: Sunday, September 16, 2007

A friend of mine just paid $300 each for tickets from a ticket broker. She went online to ticket master about 1 hr after tickets went on sale and they were all sold out. I told her I wouldn't have done it. As long as there are people willing to pay those prices, the ticket brokers won't stop.

I don't think Ticket Master can legally not sell tickets to those who are re-selling them at a higher amount. However, I think they should be treated as ticket scalpers in the eyes of the law.

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