Report: #1245205

Complaint Review: Tickets At Work

  • Submitted: Wed, July 29, 2015
  • Updated: Wed, July 29, 2015
  • Reported By: tepatik — Los Angeles California USA
  • Tickets At Work

    Internet
    USA

Tickets At Work ticketsatwork TicketsAtWork would not respond! Orlando Florida

*Author of original report: ok

*Author of original report: i was heard

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I've been trying in vain to contact Tickets At Work by phone and by emails to cancel an hotel reservation because of a family emergency, a week before the check-in date. I spent over 3 hours on hold in 3 days - on hold for 45min to 1 hour on 800-331-6483 and 407-393-5862 (For Customer Service Assistance On Existing Orders). I was also on hold in vain on 954-342-2900 (for Corporate Client Services) for about another hour. I emailed my request for the cancellation to customerservice@ticketsatwork.com, companysignup@ticketsatwork.com,
clientservices@ticketsatwork.com, partnerships@ticketsatwork.com one week before the check-in date. It has been 3 days now without a response. Beware folks! It is quasi impossible to make a change to an order from ticketsatwork.com! There's nobody to talk to. You are on your own!

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This report was posted on Ripoff Report on 07/29/2015 05:33 PM and is a permanent record located here: http://www.ripoffreport.com/reports/tickets-at-work/internet/tickets-at-work-ticketsatwork-ticketsatwork-would-not-respond-orlando-florida-1245205. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
0Consumer
0Employee/Owner

#1 Author of original report

ok

AUTHOR: - ()

reservation cancelled. gift cert received. not worth the 3 hours+ i spent on the phone but that's ok.

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#2 Author of original report

i was heard

AUTHOR: - ()

So ticketsatwork made a resolution to cancel my hotel booking, and they were going to send me a gift cert. I will hold them to that.

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