ED Magedson – Founder
Tickets On Time3325 N 107th St. Omaha, Nebraska United States of America
On November 7th I ordered 2 $125.00 tickets online from Tickets on Time for a Trans Siberian Orchestra Concert at the HP Pavillion in San Jose. Because I've seen their show several times, I knew exactly where I wanted to sit. Our tickets were on the Floor for Row 19. The total cost of my transaction, with additonal fees from Tickets on Line, was $311.46.
Eight days later, I still hadn't received the tickets. I called and was told they would arrive in the next 2 days. They did, but when they arrived, they were for Row 2, NOT for Row 19, like I'd purchased, and were priced at $59.95 each.
Having been to TSO concerts before, it is impossible to see everything that is going on stage from Row 2. In addition, I received an invoice from Tickets on Time stating my tickets were for the floor in Row 19.
I have left messages on their emergency line and have yet to receive a call back. After reading the other reports of customers being ripped off by them, I am not encouraged that I will receive either a refund or the tickets I paid for and ordered.
I plan to file a complaint with the Better Business Bureau, the State Attorney General's Office, and to file a fraud charge with my credit card company. Tickets on Time stole my money. Tell everyone you know to NEVER USE THEM!!
This report was posted on Ripoff Report on 11/17/2010 06:40 PM and is a permanent record located here: http://www.ripoffreport.com/reports/tickets-on-time/omaha-nebraska-68134/tickets-on-time-november-172010-tickets-on-time-will-steal-your-money-omaha-nebraska-663283. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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