Report: #861391

Complaint Review: Tidewater Workshop

  • Submitted: Fri, March 30, 2012
  • Updated: Fri, March 30, 2012
  • Reported By: Anja Lakeside — Olney Maryland United States of America
  • Tidewater Workshop
    Galloway, NJ
    Galloway, New Jersey
    United States of America

Tidewater Workshop Credit Card Charged and 9 Months Later still no Bench - Ripoff Galloway, New Jersey

*REBUTTAL Owner of company: This issue was resolved years ago

Show customers why they should trust your business over your competitors...

I ordered a 3' Bench 7/2/2011, my credit card was charged and I still don't have my bench.  When you call thier number, you get voicemail.  Occasionally, you might get a call back where they tell you its shipping on Monday and that they are sorry for the delay, yet that week will go by and you never get your order.

Seriously, I've been told about a dozen time, my order is shipping!

I've sent messages asking for a refund and no response.

It's very frustrating.  Their products seem to be quality products, but I'm not sure how they stay in business and I'm surprised to see Amazon and other on-line companies offering their products.  I'm now going to call the better business bureau and others. 

Spring is here and no bench, ugh!

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Updates & Rebuttals


#1 REBUTTAL Owner of company

This issue was resolved years ago

AUTHOR: Tidewater Workshop - ()

This issue was resolved years ago and Anja B. was in possession of her order for more than 6 months before she actually paid us for the purchase.

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