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Report: #1199326

Complaint Review: Tiger direct - Internet

  • Submitted:
  • Updated:
  • Reported By: Mike — North Carolina
  • Author Not Confirmed What's this?
  • Why?
  • Tiger direct Internet USA

Tiger direct Refuse to send me the item I ordered. Refuse to honor the sales contract!!! Fraud!!! Miami Internet

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On 12/28/2014, I purchased a HP Z620 workstation for my business from
Tiger Direct(The item is listed on Amazon, sold by Tiger Direct, so I
placed the order on Amazon). And on 12.30/2014, when I called them to
ask the shipping information about this item, they told me they could
not send me the item I ordered, instead, they would send me a totally
different item, which was a HP desktop with totally different
configuration(I could not use this desktop for my business). I ask ed
them to correct this mistake, and they refused, the reason they gave
was that the price of this item in their own website is higher than
the price I paid through Amazon(but I have printed the original
webpage of this item on AMAZON, and this item was shown to be
available since October 2013, which means, the price can't be a
mistake otherwise they would have already corrected that). So they
just send me a totally different item and asked me to refuse reject
the delivery so they can cancel the order.
I tried to get to their customer manager, and after hours of waiting,
I was told I could not get the item I ordered, just because the price
I paid has not reach their expectation( but the price was offered by
themselves on Amazon). And after this call, they deleted this item
from their webpage on Amazon(can this be viewed as fraud?) Now I
don't want to cancel this item and get refund, what I want is just to
get the item I ordered.
I have printed the original sales page on Amazon, the invoice of this
purchase, the webpage of the same item on their own website( which is
a proof to show they do have this item in stock,they once tried to
cheat me by telling me they do not have this item in stock, but after
checking with their sales, they told me they have 80 of this item in
stock, and they could get as many as want if I want to order, but I
have to pay more).
And I also called Amazon, as I placed this order on Amazon, I though
according to Amazon's rule, they should try to protect my right. But
after spending hours talking with them, all they said is they could
do nothing as this item was sold by the third party.
America is a great country because it has justice and equal
opportunity. So I do believe, according US sales law under the
Uniform Commercial code, the invoice and the order conformation is
the contract between Tiger Direct, Amazon and me, my right should be
protected by the great US law! So now I would ask you to do me a
favor to help me get the item I ordered. I really this item for my
work, I do not want to cancel the order and get refund.

This report was posted on Ripoff Report on 01/04/2015 03:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tiger-direct/internet/tiger-direct-refuse-to-send-me-the-item-i-ordered-refuse-to-honor-the-sales-contract-1199326. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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