Report: #43651

Complaint Review: Tiger Direct Inc - Miami Florida

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Ripoff Report is Xcentric Ventures

Submitted: Fri, January 31, 2003
Updated: Fri, January 31, 2003
Reported By: — Baltimore MD

Author Not Confirmed

Why?

Tiger Direct Inc 7795 West Flagler St., Suite 35, Miami, Florida U.S.A.

Phone: 800-800-8300
Web:
Category: Computer Mail Order

Tiger Direct rip-off Miami Florida

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How's this for (un)ethical? I called before ordering a new computer (monitor sold separately) to make sure that the computer was "plug n play" ie I wouldn't have to make any modifications.

The "techie" that I spoke with prior to ordering ASSURED me that the computer would be fine and the 18" monitor that I purchased with it was compatible. Imagine how shocked (not to mention to mention PISSED) I was when I get this $1300 piece of useless equipment and it has NO VIDEO CARD.

This means...I can't use it. I spent a total of 5 hours on the phone last weekend (on hold) to get a return authorization (which is required when a customer wants to return merchandise). How does TigerDirect prevent you from returning equipment that you can't use? They don't answer the phone nor do they respond to emails.

I am also forwarding this to the Florida attorney generals office. BIG black eye for Tiger (not so)Direct.

Jesse
Baltimore, Maryland
U.S.A.

This report was posted on Ripoff Report on 01/31/2003 01:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tiger-direct-inc/miami-florida-33144/tiger-direct-rip-off-miami-florida-43651. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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