Report: #999224

Complaint Review: Tiger Direct

  • Submitted: Fri, January 18, 2013
  • Updated: Tue, January 22, 2013
  • Reported By: country boy — vernon Florida United States of America
  • Tiger Direct
    7795 west flagler st,suite 35,miami fl 33144
    United States of America

Tiger Direct unable to make human contact by phone. Internet

*UPDATE Employee: Dear Valued Customer

Show customers why they should trust your business over your competitors...

I tried numerous times to contact a person about a warranty purchase refund but was never able to get a person. I was on hold for well over 1.5 hrs. total for my calls. I was given a refund on the computer I purchased but not on the extended warranty. I had the item for less than one week before returning it(unused).
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This report was posted on Ripoff Report on 01/18/2013 12:31 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Dear Valued Customer

AUTHOR: Tiger direct pat - (U.S.A.)

We do apologize for the inconvenience. Please be advised that our hold time now is 5 minutes, if you wish to contact us by phone. I would like to assist you personally with the warranty refund please contact me at with your order details. Once again we do apologize for the inconvenience in the matter and hope this incident will not change your opinion of our company.

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