Tiger Direct/Great Fun/Visa Checkout Rebate Bait and Switch, Online electronics Miami Florida

On November 24th 2014, I placed an online order for a laptop through TigerDirect which was offering an "Early Black Friday: Save $30 w/ Visa Checkout" - I carefully read the terms and conditions of the offer and created a "Visa Checkout" account per the stated terms and conditions which are:

·         Here's how it works:

• 1.
• Click the Visa Checkout button at checkout
• 2.
• Sign up in just a few easy steps
• 3.
• Complete your purchase with a click.

With fine print of:

"Terms & Conditions - The discount excludes individual gift card purchases (however, when purchased with a total order greater than $150, gift card purchases become eligible), with checkout using Visa Checkout through the end of the promotion. Offer subject to change without notice and may end at any time in the sole discretion of TigerDirect.com. Limit one offer per customer. If eligible, your discount will be applied at checkout. Use of a Visa card is not sufficient to receive the discount. You must select the open wallet payment method ‘Visa Checkout’ at checkout, in order to receive the promotion."

I completed the transaction following the above direction(s), when completed; I received a redirect page that was a limited time offer from a preferred partner of TigerDirect which directed me to call 1-877-678-3949 to obtain my $30.00 rebate off the purchase I just made.

I called and was advised that for a "trial" membership of $1.00 I would receive the promised $30.00 rebate and as a bonus I would receive an additional $30.00 rebate off a future purchase - I of course declined, because the rebate offer was not clearly detailed out in any of the previous material and I was aggravated that I redirected to a subscription program that I had no interest in and certainly would not have proceeded with had I known this would be involved.

Imagine my horror when I started doing some research on Great Fun and saw the vast number of complaints this company has on failure to refund/cancel subscriptions

I then proceeded to call Tiger Direct customer service line at 800.888.6111 and spoke to "Prince" and advised him of how unhappy I was w/ the perceived rebate bait and switch and advised him I would be filing a formal complaint w/ the NH BBB, NH State Attorney General and Ripoff Report about this practice. No confirmation number could be supplied in reference to my complaint, but I was offered Princes employee ID of "492135"

I will be following up with Visa Checkout to also make them aware of how their service is being marketed.