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Ripoff Report | TigerDirect Review - Miami, Florida - Tigerdirect rebate
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Report: #134591

Complaint Review: TigerDirect - Miami Florida

  • Submitted:
  • Updated:
  • Reported By: Raleigh North Carolina
  • Author Confirmed What's this?
  • Why?
  • TigerDirect 7795 W Flagler St. Suite 35 Miami, Florida U.S.A.

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I bought a Biostar barebones kit that had 3 rebates on 11/28/04.

Sent all paperwork the same day. Never received any rebate. Four months and no word. Emailed michael. toupin@tigerdirect.com and got no reply. I'm out $100.

Michael
Raleigh, North Carolina
U.S.A.

This report was posted on Ripoff Report on 03/11/2005 10:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tigerdirect/miami-florida-33144/tigerdirect-rebate-ripoff-miami-florida-134591. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
6Consumer
0Employee/Owner

#6 UPDATE Employee

Customer Service Manager

AUTHOR: Elizabeth - (U.S.A.)

POSTED: Wednesday, August 03, 2005

Jim,

I want to help you obtain the rebates. Please provide me your order #, item #, and the amount of the rebate offer. As soon as the information is received I will take further actions.
elizabeth.hernandez@tigerdirect.com

Thanks

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#5 Author of original report

Tiger Makes Good

AUTHOR: Michael - (U.S.A.)

POSTED: Thursday, March 31, 2005

Tiger direct has applied creit to my charge card for the rebate amount. Thanks for looking out for the customer

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#4 Author of original report

Tiger Makes Good

AUTHOR: Michael - (U.S.A.)

POSTED: Thursday, March 31, 2005

Tiger direct has applied creit to my charge card for the rebate amount. Thanks for looking out for the customer

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#3 Author of original report

Tiger Makes Good

AUTHOR: Michael - (U.S.A.)

POSTED: Thursday, March 31, 2005

Tiger direct has applied creit to my charge card for the rebate amount. Thanks for looking out for the customer

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#2 Author of original report

Tiger Makes Good

AUTHOR: Michael - (U.S.A.)

POSTED: Thursday, March 31, 2005

Tiger direct has applied creit to my charge card for the rebate amount. Thanks for looking out for the customer

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#1 Consumer Comment

Add'l Tiger Customer waiting for check

AUTHOR: Jim - (U.S.A.)

POSTED: Saturday, March 19, 2005

I too am currently suffering the same fate. I purchased an e-machines refurbished unit which included a $75 rebate. Filed online, submitted documentation, and received confirmation e-mails after each step. Then on 1/10/2005 I received an e-mail stating:
"Your rebate status has been updated!

Your rebate for: $75 Rebate On Select eMachine Desktop PC's has been
processed.

Your new status is:ACCEPT

You should receive your check in 4-6 weeks."

At the end of February, I submitted an e-mail inquiry. The response was the following:

"We have located your rebate registration in our records.

Your rebate was accepted on 1/10/2005.

Please note that the check can take 6-8 weeks from the acceptance date to arrive. As soon as "payment
processed" appears on the rebate status page it will indicate that the check has been mailed to your address."

Well, guess what? It's now 3/19 (which means they've exceeded 9 weeks, and counting....) still no change in status on their website. My spidey senses are tingling, if you get my drift.

To be fair to Tiger, they have promptly shipped everything I've ordered; but the rebate troubles seem to be more and more the rule rather than the exception. I will definitely think twice before ever ordering a rebate item from Tiger again.

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