Report: #502552

Complaint Review: Tilted Kilt

  • Submitted: Thu, October 01, 2009
  • Updated: Thu, October 01, 2009
  • Reported By: Brian Stillwell — tampa Florida USA
  • Tilted Kilt
    www. tilted kilt.com
    Internet
    United States of America

Tilted Kilt Very bad service and tried to have me pay bill twice Internet

Show customers why they should trust your business over your competitors...

Showed up to tilted kilt and asked to speak with manager as we had 20plus people coming in. Help at first would not allow me to speak w/manager, I should have walked right then, but stayed because group was already coming in. Finally got a manager and asked for a discount for our group Mason said he would be happy to 10% across board for everyone. Ok not the best but ok. Being a wednesday night was not very busy, but everyone had problems getting drinks food orders, once thay got orders placed they came out wrong. Drink orders wrong ect. Then came the billing errors. What a mess. Not one recived the discount, most just paid and left. As the group started to leave I asked for check. Waited 10min.s to get and suprise suprise no discount and had more drinks on bill than I had. I figured that someone's got added to mine. I paid the bill w/cash, again waited over 10 min.s  fro server to come back. I really was not happy now. Took bill to server desk where 4 to 5 girls where standing. But bill on their desk and left. Drove from carrollwood to landolakes when I get atext  sayin g I did not pay bill and friend were going to settle for me. Texted back paid bill I'm one my way back to Tilted Kilt. Not one could find my bill or check. Waitress said that if it was cash one of the other girls would have taken it.. (nice). Manager at first resisted returning friends money but finally gave in and returned his money. Had I not came back they would have got paid twice.. Badly run and managed. Can't ever going back and will tell everyone I know not to go. To many other nicer places for group outings. 
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This report was posted on Ripoff Report on 10/01/2009 08:54 AM and is a permanent record located here: http://www.ripoffreport.com/reports/tilted-kilt/internet/tilted-kilt-very-bad-service-and-tried-to-have-me-pay-bill-twice-internet-502552. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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