• Report: #1148764
Complaint Review:

Time Warner Cable of San Diego

  • Submitted: Thu, May 22, 2014
  • Updated: Thu, May 22, 2014

  • Reported By: SDCAN — San Diego California
Time Warner Cable of San Diego
10450 Pacific Center Court San Diego, California USA

Time Warner Cable of San Diego Wrongful disconnection billing policy San Diego California

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Time Warner Cable has a policy where it will charge you for service after you've called them to disconnect service.  They claim that they continue billing until they can send a truck out to turn off the service...whether you use their service or not.   In my case, it took almost 3 weeks for them to send out a truck to turn off service.  I contested their three-week charge for service I didn't use.   They refused to respond to my letter and sent my account to a collection agency!   

This report was posted on Ripoff Report on 05/22/2014 04:43 AM and is a permanent record located here: http://www.ripoffreport.com/reports/time-warner-cable-of-san-diego/san-diego-california-92121/time-warner-cable-of-san-diego-wrongful-disconnection-billing-policy-san-diego-california-1148764. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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