• Report: #983467
Complaint Review:

Time Warner Cable

  • Submitted: Mon, December 17, 2012
  • Updated: Mon, December 17, 2012

  • Reported By: jmfreddes — San Diego California United States of America
Time Warner Cable
Internet United States of America

Time Warner Cable Gift Card Scam , Internet

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Do not fall for the gift card scam.  On three separate occassions, I was promised $150 in gift cards for signing up with TWC.  I was even given the website and codes to enter.  On the second and third occassions I specifically asked if this applied to me since mine was new service and  the site indicated "switch to TWC" and was told definitely yes.  When I went to register for the gift card and had problems, I called and was told that I just had to wait until 30 days after service was established.  So....I waited.

This time it took all the codes but said that I did not qualify because I was neither a student or had switched from another service. 

Numerous times, I have contacted TWC and have been told that I was basically lied to, mis-informed and well, they are sorry about that.  Once the supervisor even put me on hold when I requested they check they tapes for specific agent and dates and was told the same thing - yes, we did tell you that but it doesn't apply to you.

I have gone so far as to write the corporate office to no avail, not even the courtesy of a response. 

This is after they messed up my order twice!

Horrible, deceiving business practices.

This report was posted on Ripoff Report on 12/17/2012 05:17 PM and is a permanent record located here: http://www.ripoffreport.com/reports/time-warner-cable/internet/time-warner-cable-gift-card-scam-internet-983467. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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