Complaint Review: Time Warner Cable - Los Angeles California
- Time Warner Cable Los Angeles, California USA
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- Category: Cable Companies
Time Warner Cable $594.00 that they did not receive it. I was also told that they will not close my account or shut of my phone until it is paid. Which means that each month I will have to pay phone charges in addition to paying for equipment that was returned to them when i moved out Sept. 2, 2015. I do not have the receipt any longer, because I was told they had received the equipment. Los Angeles California
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Time Warner claims that I never returned my cable equipment (modem and DVR) when I moved out of my apartment in Los Angeles, Ca., Sept. 2, 2015. I gave Time Warner the necessary information so that they could retrieve the cable equipment In October, I was told by them that they found the equipment and have closed my account; that I would not be charged any fees. Today, I learned that they did not do this. They charged me $595.oo for the equipment and phone charges from Sept. thru November, even though I moved out in Sept. I notified them when I was moving out in Sept. 1, and asked them to shut off my phone. I found out that my phone is still on and I am still paying charges each month.
This report was posted on Ripoff Report on 11/21/2015 09:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/time-warner-cable/los-angeles-california-90035/time-warner-cable-59400-that-they-did-not-receive-it-i-was-also-told-that-they-will-n-1269576. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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