Complaint Review: Time Warner Cable - Nationwide
- Time Warner Cable Nationwide USA
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- Category: Cable TV
Time Warner Cable Bait and Switch Durham Nationwide
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Just spent another hour with a TWC technician in my home. Just installed yesterday, but original installer was a trainee. Turned out he didn't even hook up my VCR (they not are not supposed to) and didn't tell me. Have called TWC 3 times in 1-1/2 days.
The upshot is: my vcr is not compatible with HD box: I understand that.
But, I found out that I am paying over $80 per month for a special offer which was promoted as a $64.99/mo. price for both I-Net and Cable TV.
When I called TWC to order the DVR box today (while the 2nd tech. was here; they are not allowed to make the call) I was told that the DVR box would be $13.99/mo. (yesterday it was $12.99) plus "other charges" which would bring my bill up to @$130/mo.
So, approx. $37/ in extra charges per month for a $13-14 item. Boy, do I have some homework to do. I've got to get out of this w/o losing "too" much money.
This report was posted on Ripoff Report on 09/19/2014 10:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/time-warner-cable/nationwide/time-warner-cable-bait-and-switch-durham-nationwide-1177897. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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