Report: #1315966

Complaint Review: Time Warner Cable

  • Submitted: Sat, July 09, 2016
  • Updated: Sat, July 09, 2016
  • Reported By: Dave — Austin Texas USA
  • Time Warner Cable

    Nationwide
    USA

Time Warner Cable TWC 300 dollar promised gift card never got Austin Nationwide

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 I called time warner for service in a new apartment after having just an antenna before I thought it would be nice to have cable after talking with John a representative he told me about a package available with a 300 dollar gift card just for signing up so I got the package for 89.95 per month. Then my first bill arrives and its 159.99 first ripoff. I get a letter in the mail explaining how to get my 300 dollar gift card with a redemption code and needing a prior service bill from another service provider to qualify after John told me I just needed to sign up so I called TWC and talked with a Nestor he called himself and explained to him what I was told. He said that no one would say that to me and there was nothing they could do in a very rude way ripoff #2 So I payed for it two more months and decided 159 was too much for my budget so I called to get my services downgraded to save money and the service rep basically told me that I would end up paying more money to do that because I had a bundle deal. Ripoff #3. They refused to work with me in any way

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This report was posted on Ripoff Report on 07/09/2016 02:03 PM and is a permanent record located here: http://www.ripoffreport.com/reports/time-warner-cable/nationwide/time-warner-cable-twc-300-dollar-promised-gift-card-never-got-austin-nationwide-1315966. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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