Report: #1258508

Complaint Review: Time Warner Cable

  • Submitted: Thu, October 01, 2015
  • Updated: Thu, October 01, 2015
  • Reported By: Natalie Kansas City — Missouri USA
  • Time Warner Cable

    Nationwide
    USA

Time Warner Cable TWC Snet me to collections for Equipment they took when I upgraded two modems Kansas City Nationwide

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In 2006 and in 2009 I had modems replaced by the time warner once because it was not working and the second one was an upgrade. When I discontinued my service in 2015, almost ten years later they asked for the equiopment to be returned. This is a scam. They took the old equipment when they replaced mine. If they had not taken it why did they wait ten years to tell me????? I think a class action lawsuit should be filed against Time Warner for ripping off their customers for this reason. They also took three days of 6 hours of phone calls to just get someone to to disconnect my service. They transferred me at least 20 times, sent met to the wrong departments, put me on hold once for over an hour, and hung up on me twice. I was just trying to disconnect my service. I think their customer service is a diservice. If you can AVOID Time Warner Cable at all save your self a bunch of $$ and time and choose the alternative cable provider. Luckily I have Googele Fiber now. They are amazingly helpful and charge you accurately.

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This report was posted on Ripoff Report on 10/01/2015 02:22 PM and is a permanent record located here: http://www.ripoffreport.com/reports/time-warner-cable/nationwide/time-warner-cable-twc-snet-me-to-collections-for-equipment-they-took-when-i-upgraded-two-1258508. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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