Tires Plus - Olsen Tires Overcharging Orlando Florida

If you went into Charlies Steak House, you would pay around $30 for a steak that you could buy at Publix for about $3.   I bet you couldnt cook it as good though.    The steak didnt cost them $30, but that would be ok with you right????

If you have any mechanical knowledge you should have put on the alternator yourself. 

If you wanted to get the part at the discounted rate from a parts supplier you should have done it yourself. Its the same as buying a $30 cake from a bakery when you could of bought the stuff yourself for $5... Second, they dont profit from a core charge... they are charged for a core from the part store and then get the money back when they return the bad part. Professional shop tools are not cheap... the racks, the compressors, the snapon tools... the stuff is not cheap... The only somewhat valid point you have is the fact they kept it over night.

But then again they told you they were busy and they might not get to it... Whats to say that they didnt already tell 10 people they would have there cars done that day... maybe the guys were there till 10pm working on cars that WERE promised done that day... Did you happend to get a quote from the dealer for that same repair???? Im going to say no... because if you had.. you would probably be thinking you got a hell of a deal.

If you wanted to get the part at the discounted rate from a parts supplier you should have done it yourself. Its the same as buying a $30 cake from a bakery when you could of bought the stuff yourself for $5... Second, they dont profit from a core charge... they are charged for a core from the part store and then get the money back when they return the bad part. Professional shop tools are not cheap... the racks, the compressors, the snapon tools... the stuff is not cheap... The only somewhat valid point you have is the fact they kept it over night.

But then again they told you they were busy and they might not get to it... Whats to say that they didnt already tell 10 people they would have there cars done that day... maybe the guys were there till 10pm working on cars that WERE promised done that day... Did you happend to get a quote from the dealer for that same repair???? Im going to say no... because if you had.. you would probably be thinking you got a hell of a deal.

If you wanted to get the part at the discounted rate from a parts supplier you should have done it yourself. Its the same as buying a $30 cake from a bakery when you could of bought the stuff yourself for $5... Second, they dont profit from a core charge... they are charged for a core from the part store and then get the money back when they return the bad part. Professional shop tools are not cheap... the racks, the compressors, the snapon tools... the stuff is not cheap... The only somewhat valid point you have is the fact they kept it over night.

But then again they told you they were busy and they might not get to it... Whats to say that they didnt already tell 10 people they would have there cars done that day... maybe the guys were there till 10pm working on cars that WERE promised done that day... Did you happend to get a quote from the dealer for that same repair???? Im going to say no... because if you had.. you would probably be thinking you got a hell of a deal.

If you wanted to get the part at the discounted rate from a parts supplier you should have done it yourself. Its the same as buying a $30 cake from a bakery when you could of bought the stuff yourself for $5... Second, they dont profit from a core charge... they are charged for a core from the part store and then get the money back when they return the bad part. Professional shop tools are not cheap... the racks, the compressors, the snapon tools... the stuff is not cheap... The only somewhat valid point you have is the fact they kept it over night.

But then again they told you they were busy and they might not get to it... Whats to say that they didnt already tell 10 people they would have there cars done that day... maybe the guys were there till 10pm working on cars that WERE promised done that day... Did you happend to get a quote from the dealer for that same repair???? Im going to say no... because if you had.. you would probably be thinking you got a hell of a deal.

I am a manager of a shop and we all mark-up parts. Usualy about 2.25 times our cost. This usually amounts to about 50% above retail. Plus, we all charge labor, anywhere from $79 to $90 per hour. We have hundreds of thousands of dollars of equipment to pay for and techs that make $20 plus per hour (for a good one). So I think it is acceptable for us to make some money. You are just a cheap skate that wants everything done cheap and quick! Think if your job did all work at cost or for little mark up, could they really afford to pay your salary? NO they have to pay rent too and all of the overhead. Think before you complain!

$60/hour seems cheap. Unless that is all the area would bear and still be fair.

$60/hour seems cheap. Unless that is all the area would bear and still be fair.

$60/hour seems cheap. Unless that is all the area would bear and still be fair.

$60/hour seems cheap. Unless that is all the area would bear and still be fair.

Florida is the ONLY place on this planet where the average consumer thinks mechanics should work for FREE. Even the employers think this way.

Then, when the car doesn't get fixed the first time, the consumer is astonished.

I actually had a customer tell me that my $60/hour was too much because TP charged $80/hour and had 10 employees, while I only had 2. Get it? She figured $80/hour was a good deal because it meant everyone got $8/hour. My $60/hour meant my mechanic and I were getting $30 each. IDIOTS!!!!!!!!!

I spent half of every day explaining why I wouldn't work for FREE, and still pulled down $100K for myself. Now, I just open the doors and a more intelligent clientelle hands me their money.

There is a reason I coined the term "FLORIDIOT".

To start this I would have to agree with the last rebutal Techs are not cheap nor free. I graduted from college and have worked at tires plus the whole time they have paid for 10K of my tools and my tuiton. I have worked at several stores under hundreds of managers they are good people.

This is about money 345 isnt bad for an alternator if you dont like the price say no do it yourself. do you think that them charging you cost is going to pay me?? What about my 200 a week tool payment for the 75K in tools that I have to do this job.

You wernt ripped of you have to pay to keep your car running as far as intentionally breaking an alternator I dont see how or why they would I have people turn me down all day I dont care because there is always somones car in line that needs fixed get a clue on the real world no ripoff just business.

If they sold it for cost they would not stay in business long! Any one can buy it at Pep Boys/NAPA/ect ect for say 150.00/find someone to install it correctly/pay them nothing/and make a profit! COMMON SENSE,,,,,,,,high tech mechanics take high tech tools and high tech educations, stores do not pay for this!

Some cars DO require additional labor for alts/cv axles have to be removed-exhausts dropped/ect. and sometimes removing 2 exhaust bolts may require extra labor for they may be frozen/rusted siezed/need drilled out! DO YOU QUESTION YOUR DENTIST OR DOCTOR ABOUT HIS PROCEDURES????sounds to me you need YOUR dealer mechanic to repair your vehicle for $500 for an alt/300.00 labor and they must schedule it 5 days from now and keep it 7 days!

P.S. I was a manager at tires plus/at firestone/Bridgestone in akron and dayton ohio and with wal-mart auto centers and i have a degree in Computer Engineering and HAVE common sense! Dealing with people as yourself is what causes auto managers frustration. ALL YOU HAVE TO DO IS SAY NO!