Tires Plus Aka Olsen Tire Oil change rip off - do not get whole pakage paid for Melbourne Florida

Gregory,

Tire rotations are always free at Tires Plus with an oil change (on most vehicles). However, for many reasons, they are not automatically done without asking the customer first. The reason for that is simple. First, there are many cars that the tires cannot be rotated on (different size tires on front and rear). Second, some cars already have the best tires in the correct positions, or perhaps they have an unusual wear pattern that would cause a ride disturbance if they were rotated. The issue that you have seems to be that the person who wrote your truck up either forgot to ask you if you wanted your tires rotated, or he did ask and then forgot to enter it into the computer when he wrote the ticket.
Either way, when you signed the work order allowing Tires Plus to service your vehicle, YOU should have read the itemized description of what was being done, as well as the total cost of the services that you were authorizing. Apparently, you did not do so. It may be their fault, and then again, it may be yours, but, in the end, you were not charged additional money for a service that was not performed. Also, I can't understand why you would write a letter to the corporate office in Tampa, when Corporate is in Clearwater. That makes no sense at all! Furthermore, why are you complaining of this now, 4 months after the service was done?

Gregory,

Tire rotations are always free at Tires Plus with an oil change (on most vehicles). However, for many reasons, they are not automatically done without asking the customer first. The reason for that is simple. First, there are many cars that the tires cannot be rotated on (different size tires on front and rear). Second, some cars already have the best tires in the correct positions, or perhaps they have an unusual wear pattern that would cause a ride disturbance if they were rotated. The issue that you have seems to be that the person who wrote your truck up either forgot to ask you if you wanted your tires rotated, or he did ask and then forgot to enter it into the computer when he wrote the ticket.
Either way, when you signed the work order allowing Tires Plus to service your vehicle, YOU should have read the itemized description of what was being done, as well as the total cost of the services that you were authorizing. Apparently, you did not do so. It may be their fault, and then again, it may be yours, but, in the end, you were not charged additional money for a service that was not performed. Also, I can't understand why you would write a letter to the corporate office in Tampa, when Corporate is in Clearwater. That makes no sense at all! Furthermore, why are you complaining of this now, 4 months after the service was done?

Gregory,

Tire rotations are always free at Tires Plus with an oil change (on most vehicles). However, for many reasons, they are not automatically done without asking the customer first. The reason for that is simple. First, there are many cars that the tires cannot be rotated on (different size tires on front and rear). Second, some cars already have the best tires in the correct positions, or perhaps they have an unusual wear pattern that would cause a ride disturbance if they were rotated. The issue that you have seems to be that the person who wrote your truck up either forgot to ask you if you wanted your tires rotated, or he did ask and then forgot to enter it into the computer when he wrote the ticket.
Either way, when you signed the work order allowing Tires Plus to service your vehicle, YOU should have read the itemized description of what was being done, as well as the total cost of the services that you were authorizing. Apparently, you did not do so. It may be their fault, and then again, it may be yours, but, in the end, you were not charged additional money for a service that was not performed. Also, I can't understand why you would write a letter to the corporate office in Tampa, when Corporate is in Clearwater. That makes no sense at all! Furthermore, why are you complaining of this now, 4 months after the service was done?

Gregory,

Tire rotations are always free at Tires Plus with an oil change (on most vehicles). However, for many reasons, they are not automatically done without asking the customer first. The reason for that is simple. First, there are many cars that the tires cannot be rotated on (different size tires on front and rear). Second, some cars already have the best tires in the correct positions, or perhaps they have an unusual wear pattern that would cause a ride disturbance if they were rotated. The issue that you have seems to be that the person who wrote your truck up either forgot to ask you if you wanted your tires rotated, or he did ask and then forgot to enter it into the computer when he wrote the ticket.
Either way, when you signed the work order allowing Tires Plus to service your vehicle, YOU should have read the itemized description of what was being done, as well as the total cost of the services that you were authorizing. Apparently, you did not do so. It may be their fault, and then again, it may be yours, but, in the end, you were not charged additional money for a service that was not performed. Also, I can't understand why you would write a letter to the corporate office in Tampa, when Corporate is in Clearwater. That makes no sense at all! Furthermore, why are you complaining of this now, 4 months after the service was done?