• Report: #603520
Complaint Review:


  • Submitted: Fri, May 14, 2010
  • Updated: Fri, May 14, 2010

  • Reported By: badservice — altamonte Florida U.S.A.
10351 W Colonial Dr Ocoee, Florida United States of America


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Mgr told me 02 Escape can only have TOE adjusted when I went to pay for service. I called FORD & was told TOE, CAMBER & CASTER can be adjusted. I called corporate to complain about being lied to and for paying for an incomplete job. I was conferenced in with the store manager and he asked who gave me that information of which I said whoever was at the counter that day, the store manager of course (they don't wear name badges). I ended up making them readjust the Caster at their cost,  only to have my rims scratched, clean car left greasy & for some reason my oil drain plug had blue permatek applied ( I changed my own oil 2 weeks prior) not sure why my drain plug was touched? DO NOT TRUST! To be lied to your face is not a company you can trust!

This report was posted on Ripoff Report on 05/14/2010 06:57 PM and is a permanent record located here: http://www.ripoffreport.com/reports/tires-plus/ocoee-florida-34761/tires-plus-tires-plus-lied-to-by-counterservice-manager-51410-ocoee-florida-603520. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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