• Report: #1038203
Complaint Review:


  • Submitted: Tue, March 26, 2013
  • Updated: Tue, March 26, 2013

  • Reported By: ken — fresno California
Internet United States of America

tmoble value plan and rebate ripoff Internet

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in feb. of 2013 i purchased 2 new phones from tmoble for nearly 500 dollars. i was to purchase the phone at walmart for 200 dollars but was lured by a tmoble salesperson with the pitch of a 200 dollar rebate giftcard and monthly savings on my bill. after 6 weeks i contacted tmoble to see about the progress of the rebate and was told there will be no rebate. after many call backs and arguments and flatout lied to by a "superviser" that the rebates will be in the mail, i was finaly told that the rebate will be deducted from my bill in a year and a half, and the value plan savings wont take place before 2 years. as of a recent layoff from my job, you can amagine my disapointment of finding out the misrepresentation of the whole tmoble ripoff. i would like to warn all tmoble users to not switch to the value plan so you only can by phones from tmoble and not save more than half at cosco or walmart.

This report was posted on Ripoff Report on 03/26/2013 02:33 PM and is a permanent record located here: http://www.ripoffreport.com/reports/tmoble/internet/tmoble-value-plan-and-rebate-ripoff-internet-1038203. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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