Complaint Review: Tom Thumb Desoto, Texas - Desoto Texas
- Tom Thumb Desoto, Texas 210 E. Pleasant Run Rd. Desoto, Texas United States of America
- Phone: 972-274-7000
- Web:
- Category: Food Stores
Tom Thumb Desoto, Texas Safeway store, Desoto, Texas Store Manager Pushed Catfish Nuggets back in my face!!! Desoto, Texas
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I purchase two 5lb bags of Catfish Nuggets 2 weeks ago and decided to fry them last night for the family. After thawing I could see they were badly spoiled so I went last night, March 18, 2010 at 8 pm to return. The night manager said he couldn't authorize without a receipt so I would have to come back in the a.m. I go what? So I returned at 9:30 a.m. and the asst. store manager said no without a receipt and that it was at her discretion and handed me the 2 bags back in front of other customers. I went home and called corporate office and she put me on hold and called Hedi Lofis, the asst store manager to see if she could get something worked out and she still said no. I shop at this store all the time and spend $300 month and most employees know me. Corporate said something that really made me mad, she said that returns over $5 are at the managers discretion and that this store had high theft. So I am being punished for high theft in this middle class surban area. I wonder if the city council and mayor are aware of this stigma on the community that shop here at this pricey Tom Thumb grocery store??? I WILL WRITE THE CITY OF DESOTO AND LET THEM KNOW THIS DIRTY LITTLE SECRET.
This report was posted on Ripoff Report on 03/19/2010 09:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tom-thumb-desoto-texas/desoto-texas-75115/tom-thumb-desoto-texas-safeway-store-desoto-texas-store-manager-pushed-catfish-nuggets-582930. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.