Tom Thumb Tom Thumb Grocery frisco Texas

I tried to email the store and it kep saying server error on their website.

Here is what I wrote.

Sadly I wasted to much time over the last two days trying to figure out my receipt and your false advertising.

I went into the new 5550 FM 423 Frisco, TX 75034Tom Thumb to purchase some wine that is being advertised in your stores for 10% off six bottle or more plus  an additional 30% off $20 bottles or more.   When I checked out my receipt was not reflecting the correct amount.  I went to customer service for a wasted 20 minutes to have three managers try and figure out why the 30% was not reflected.   I ended up leaving only to go online and find others who had this problem.   When I returned to the store the next morning to return the 10 bottles of wine the manager of the customer service must have just rolled out of bed because he could care less that i was there and he definitely didn't care why i was returning the wine.   I asked for the store manager and when Mr. young arrived I explained that this is false advertising.    I showed him my receipt and he didn't know why the discount was not applied.   After doing my research I explained to him,    No where in the store or on the ads in the store does the 30% say off original white sticker price.  I took pictures of the banners as well as the labels under the wines just to double check and make sure that i wasn't missing something.    The manager said " well I am not marketing but thank you for sharing."

Well, thank you for letting me waste my time and driving to another chain where service seems to matter.