Tom Wimsett, Mark Schatz, NPC, National Processing Company NPC These guys rip you off when you leave- charged me $250 after contract expired! Louisville, Kentucky

It is unfortunate that so many businesses that use merchant services, (transaction processing) don't actually read the merchant services contracts that they sign.  For example, the report indicates that they were ripped off due to a $250 fee.  The NPC contract clearly states that the contract is for 3 years and a 3 year automatic renewal.  Locking in the rates for 6 years.  If a merchant decides to cancel before the full 6 year contract period termination date, there is a standard cancellation fee to cancel early, called Early Termination Fee, $250 in this case.  This fee is debited from the merchant account.  NPC did not rip anyone off. 

And for the FNBO question.  NPC is an ISO for FNBO.  FNBO is First National Bank of Omaha, a solid financial transaction processor in business since the 1800's.  Every merchant acquirer is required by Visa/Mastercard International to be in contract with a bank processor to complete the 'back-end' financial transaction processing for them.  It is standard in the financial transaction industry. 

Most credit card processing ISOs I have spoken with make only fractions of pennies from the transactions.  It is the larger acquirers and banks and VISA/MASTERCARD INTERNATIONAL that make all the big money....   Many of the complaints that I have read about showing the industry to be unethical came from people who didn't read their contracts or have them reviewed by an attorney before they signed.  Later they were disgruntled when the circumstances didn't go their way. 

It takes millions of dollars per year just to maintain the computer systems that handle the trillions of transactions that are processed each year.  Frankly, I am thankful we are not using only paper money to try to do business.  I think it is worth the cost to pay the rates necessary to be able to take credit and debit cards.  Especially on the internet!

Best Regards,

Concerned Citizen

We as Master Card and Visa Merchants across the US need to Unite.
Ripoff Report is a great site. But we need to join hands and take the fight to
these Low Life Con Artists!!!!! There is no doubt what they are doing. Just like our
Men and Women are taking the fight to the Terrorists. We need to ban together and
bring them before the legal authority, that can shut them down, and put these criminals in jail. I intend to proceed with some initial steps to start the ball rolling. Please lets unite!!!!!