Report: #751951

Complaint Review: Topasio.com

  • Submitted: Tue, July 12, 2011
  • Updated: Tue, July 12, 2011
  • Reported By: Rob — Davie Florida United States of America
  • Topasio.com
    160 Broadway Room 706
    New York, New York
    United States of America

Topasio.com Action Eleven, Inc I place an order through their internet site, paid for it and never got the merchandise. New York, New York

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I placed an order for an Invicta watch through the internet at Topasio.com. The order was placed on March 17, 2011 for the amount of $160.21 (which was paid through PayPal), including shipping & handling. The web page made the statement that the item would ship via USPS 5-10 Bussiness days.

After the required time for delivery passed, and the item was not received, I tried (unsucessfully), to reach costumer service (they do not answer the phone). I followed with an e-mail requesting information as to the whereabouts of the order. (e-mail was never answered).
 
The next step was to contact PayPal to put a claim. After all the steps required by Payal to reach and try to get the merchant to contact me were unsucessful; PayPal credited the money back to my account.

I did some research about this company: Bayer's beware!, they have an "F" rating on the BBB site. They are not accredited with the BBB, and I found other similar complains written by past costumers about Topasio.com.
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This report was posted on Ripoff Report on 07/12/2011 12:32 PM and is a permanent record located here: http://www.ripoffreport.com/reports/topasiocom/new-york-new-york-10038/topasiocom-action-eleven-inc-i-place-an-order-through-their-internet-site-paid-for-it-a-751951. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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