• Report: #751951
Complaint Review:


  • Submitted: Tue, July 12, 2011
  • Updated: Tue, July 12, 2011

  • Reported By: Rob — Davie Florida United States of America
160 Broadway Room 706 New York, New York United States of America

Topasio.com Action Eleven, Inc I place an order through their internet site, paid for it and never got the merchandise. New York, New York

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I placed an order for an Invicta watch through the internet at Topasio.com. The order was placed on March 17, 2011 for the amount of $160.21 (which was paid through PayPal), including shipping & handling. The web page made the statement that the item would ship via USPS 5-10 Bussiness days.

After the required time for delivery passed, and the item was not received, I tried (unsucessfully), to reach costumer service (they do not answer the phone). I followed with an e-mail requesting information as to the whereabouts of the order. (e-mail was never answered).
The next step was to contact PayPal to put a claim. After all the steps required by Payal to reach and try to get the merchant to contact me were unsucessful; PayPal credited the money back to my account.

I did some research about this company: Bayer's beware!, they have an "F" rating on the BBB site. They are not accredited with the BBB, and I found other similar complains written by past costumers about Topasio.com.

This report was posted on Ripoff Report on 07/12/2011 12:32 PM and is a permanent record located here: http://www.ripoffreport.com/reports/topasiocom/new-york-new-york-10038/topasiocom-action-eleven-inc-i-place-an-order-through-their-internet-site-paid-for-it-a-751951. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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