• Report: #971936
Complaint Review:

Toshiba Financial Services

  • Submitted: Tue, November 20, 2012
  • Updated: Tue, November 20, 2012

  • Reported By: mmiller — Phoenix Arizona United States of America
Toshiba Financial Services
2622 S. 24th St., Phoenix, AZ 85034 Internet United States of America

Toshiba Financial Services Toshiba Business Solutions-AZ Misleading contract negotiation Internet

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Be aware that Toshiba Financial Services/Toshiba Business Solutions-AZ do not always provide the complete information when providing a contract. I will admit that I didn't read every word, but I have had a number of copier contracts over the years and they have always been for the monthly payment and per copy charges that are on the contract.

Apparently there is a clause within the contract that allows them to make up to a 10% increase in these charges as they see fit. This was never discussed by the salesman and of course they did not provide any information validating the need for the increase. I know that the economy hasn't been the best and fuel prices have been higher since 2007, but this contract was signed in 2011 and I don't believe much has really changed for the worse since then. Just another way for a company to effectively bait and switch by low-balling the initial payments and then increasing down the road. Needless to say I will not do business with people like this in the future.

This report was posted on Ripoff Report on 11/20/2012 01:48 PM and is a permanent record located here: http://www.ripoffreport.com/reports/toshiba-financial-services/internet/toshiba-financial-services-toshiba-business-solutions-az-misleading-contract-negotiation-i-971936. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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