Total Creation (Web design) Shoddy work, zero customer service, extreme delays, no money-refund, worst company ever London

I paid for the website which they claimed they could produce in 24hrs as it is a one-page template. As soon as they got my money and I sent them all the contents for my website, I never heard from them again. When I contacted them for feedback, they sent me a sample website that was so badly designed even a child would have done a better job. I asked them for a refund and they said they don't do refunds but that they will make amendments. Again I told them what I wanted. They eventually got the first page looking decent but still didn't get the bottom pages and links right.

Again I gave them the information and they never got back to me. I kept emailing them for updates but heard nothing. Finally, I threatened to escalate the complaint with my credit card provider and they emailed saying there was a link to my site. There was no link. I emailed requesting the link. I am still waiting for the link till date. I wish I had researched this company before using them. My advise is that no one should ever enter any online transaction with any company that doesn't use Paypal, as Paypal can usually get back refunds for fraudulent transactions such as this. Total Creation is the biggest con ever