• Report: #1107401
Complaint Review:

Total Defense

  • Submitted: Mon, December 16, 2013
  • Updated: Mon, December 16, 2013

  • Reported By: David — Beckley West Virginia
Total Defense
555 Twin Dolphin Plaza Redwood City, California USA

Total Defense Total Defense/Tiger Direct Denied rebate claim based on improper information, then stated the time period had pased. Redwood City California

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I purchased an Envizen 7" Tablet and Total Defense Internet Security bundle with the offer of getting a rebate. There was to be a $10 rebate and a $60 rebate. I received the $10 rebate with no problems. The $60 dollar rebate said it would take 8-10 weeks to process. I never received this rebate. I looked up my tracking number to inquire about the rebate. They stated that I should have received an email stating my rebate had been declined. When I contacted the rebate center, they transferred me to Total Defense. Total Defense claims that the time has expired and I should have noticed I ahd not received my rebate before now.

This report was posted on Ripoff Report on 12/16/2013 11:24 AM and is a permanent record located here: http://www.ripoffreport.com/reports/total-defense/redwood-city-california-94065/total-defense-total-defensetiger-direct-denied-rebate-claim-based-on-improper-informatio-1107401. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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