Report: #1126082

Complaint Review: Touchstone Research Group

  • Submitted: Mon, February 24, 2014
  • Updated: Mon, February 24, 2014
  • Reported By: JoeP — Royal Oak Michigan
  • Touchstone Research Group
    244 5th Ave Ste 2571
    New York, New York
    USA

Touchstone Research Group DD214 Express New York New York

Show customers why they should trust your business over your competitors...

I recently purchased Touchstone's Express Same Day DD214 service. 3 days later I emailed them asking for the status as I had not yet recieved the form. I was told that due to internal issues, the average wait was 2-4 days with most being completed within 7 days. I then waited until 7 days had passed and emailed again asking for a status. No reply. I then emailed again a few days later. No reply. Today is day 15 and still no DD214 and no reply. 

I called the ARPC personally today and after waiting on hold for over an hour, I was told that no request for the DD214 had been received and that if someone were to come in inperson, they could have it that day. I sent Touchstone another email with this information and am still waiting on a reply. I have also called and left numerous messages, but have never actually spoken to a person due to "large call volume".

 

DO NOT USE THIS SERVICE

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 02/24/2014 12:10 PM and is a permanent record located here: http://www.ripoffreport.com/reports/touchstone-research-group/new-york-new-york-10001/touchstone-research-group-dd214-express-new-york-new-york-1126082. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.