Complaint Review: Toyglobe - Canada, Nationwide
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- Author Confirmed
- Toyglobe Canada, Nationwide U.S.A.
- Phone:
- Web:
- Category: Cross-Border Scams
Toyglobe They charged me twice Quebec Canada
*Consumer Comment: wow
*UPDATE Employee: Vivian why are you stretching the truth.
Show customers why they should trust your business over your competitors...
They charged me twice for the toys and they don't answer my e-mails. the worst part is that i think i wont even get the toys. I just saw a lot of complains about people that are waiting for 3 months and i'm leaving the country in february. I feel stuped.
Vivian
Laughlin, Nevada
U.S.A.
This report was posted on Ripoff Report on 12/26/2006 12:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/toyglobe/canada-nationwide/toyglobe-they-charged-me-twice-quebec-canada-227142. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
wow
AUTHOR: Melissa - (U.S.A.)
SUBMITTED: Tuesday, April 10, 2007
Seems to me John that the company you work for including yourself is non-customer service oriented. I just read 2 or 3 reports that state that they have problems with shipments and charges and never got a reply e-mail, when you supposedly sent them e-mails. I doubt that this happens this many times for people not to SEE the e-mail.... Take some classes or something on customer service.
#1 UPDATE Employee
Vivian why are you stretching the truth.
AUTHOR: John - (Canada)
SUBMITTED: Tuesday, April 10, 2007
On Decemeber 19th you placed your order (Toyglobe-1760300) On the 22nd you advised us that we had double charged you. That same day we refunded your card "2006-12-22 REFUNDED #17073R". Finally, you got back to us with a correct address on January 3rd " I'm afraid i'd forgot my ap #. 3665 needles hwy 37E Please help me out". We shipped the same day for you "SHIP STATUS:PACKAGE BEEN SHIPPED BY USPS 1/3/2007 #9121805213907108022386. We replied to all four of your emails (((ROR REDACTED E-MAIL ADDRESS FOR SECURITY PURPOSES)))So you should not be saying things that are not truthfull.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
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