Report: #376213

Complaint Review: Toyglobe.com

  • Submitted: Fri, September 26, 2008
  • Updated: Thu, October 16, 2008
  • Reported By: Nairne Other
  • Toyglobe.com
    www.toyglobe.com
    Internet
    U.S.A.

Show customers why they should trust your business over your competitors...

Well, I learned my lesson the hard way. If you are going to buy from an online store, check it out first! I ordered a rather expensive figurine from these guys a couple of months ago and living in Australia I thought; give it 3 to four weeks to get here. You guessed it, nothing.

So I contacted them via their online contact form and received the standard 'your question has been received' response followed soon after by another e-mail asking why I had waited so long to contact them and don't worry, I'll sort it out this week. Riiiight.
Ten days go by so I use the contact form again, this time I get;'Hello. Sorry about this problem you are having. Our inventory system showed that we had it in stock. When we went to pack and ship your order we realized there no more left. We will refund your card this week. Thanks for your patience.'
At this point I'm thinking okay they stuffed up, at least I'll get my money back. You can stop laughing now, we all make mistakes.

Another ten days go by so I fill out another contact form with the usual 'your question has been received' response and that's it. So here is where I decide to check up on them and find enough complaints about them to realize I'd been screwed.

So a friendly warning to all you online shoppers; Do your homework before you buy anything online and whatever you do, don't buy from this site, You'll just become another internet statistic.

Matt
Nairne
Australia
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This report was posted on Ripoff Report on 09/26/2008 10:14 AM and is a permanent record located here: http://www.ripoffreport.com/reports/toyglobecom/internet/toyglobecom-another-toyglobe-victim-internet-376213. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Success!

AUTHOR: Matt - (Australia)

Hey everyone!
I never thought I would be updating this report but guess what? I got my money back! It just goes to show you what a little bad press can do.
So don't give up, if I can get my money back, hell, anything is possible!
Matt
Nairne
Australia
Respond to this report!

#2 Author of original report

Success!

AUTHOR: Matt - (Australia)

Hey everyone!
I never thought I would be updating this report but guess what? I got my money back! It just goes to show you what a little bad press can do.
So don't give up, if I can get my money back, hell, anything is possible!
Matt
Nairne
Australia
Respond to this report!

#3 Author of original report

Success!

AUTHOR: Matt - (Australia)

Hey everyone!
I never thought I would be updating this report but guess what? I got my money back! It just goes to show you what a little bad press can do.
So don't give up, if I can get my money back, hell, anything is possible!
Matt
Nairne
Australia
Respond to this report!
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