Complaint Review: Toyota - Torrance California
- Toyota 19001 South Western Avenue, Torrance, California United States of America
- Phone: (800) 874-7050
- Web: www.toyota.com
- Category: Auto Dealers
Toyota Extended Warranty Rip-off Torrance, California
*Consumer Comment: An encore presentation of- "TOYOTA CHRISTMAS SONG 2007"......
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I bought a Toyota Corolla on 12-26-08. It was advertised with a 3-year/30,000 miles warranty, but I purchased the extended warranty to cover an additional 4-year-40,000 on December 26, 2008. The Finance Manager claimed he was not on commission and that he would not profit from the sale. I was also told I could cancel at any point.
After I had difficulties with my dealer, Koons Arlington, I canceled the prepaid maintenance agreement on 12-29-10. After I was told of the early termination fee for canceling the prepaid maintenance, I decided to cancel the extended warranty. I have made no claims against the warranty or roadside assistance. According to the contract any claims could be recovered by the company. Therefore, I have received no consideration for the $396 Toyota refuses to refund.
I sent a letter to Toyota on 2-28-11. A customer service agent called to advise me to file a complaint against Koons. Koons has resolved the prepaid maintenance fees for the Maintenance Agreement and says the extended warranty is a Toyota Policy. Given all the bad publicity Toyota has received, I would think customer satisfaction would be a priority. It makes no sense for Toyota to spend million advertising for new customers and then treat them so poorly.
This report was posted on Ripoff Report on 04/07/2011 04:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/toyota/torrance-california-90501/toyota-extended-warranty-rip-off-torrance-california-714897. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Consumer Comment
An encore presentation of- "TOYOTA CHRISTMAS SONG 2007"......
AUTHOR: Karl - (USA)
SUBMITTED: Friday, April 08, 2011
is available at this site!
*Just type in 449481 at this site and it appears as 'Consumer Comment #3' at Ripoff Report #449481.
Thank You
WELCOME TO TOYOTA CORPORATION- ONE BIG LIE
Advertisers above have met our
strict standards for business conduct.