• Report: #1073166
Complaint Review:

Toys R Us

  • Submitted: Mon, August 05, 2013
  • Updated: Mon, August 05, 2013

  • Reported By: KKL — Bronx New York
Toys R Us
1514 Broadway @ 44th Street New York, New York USA

Toys R Us Won't stand behind products they sell! New York New York

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Bought a Rip Tunes MP3 Player for my 10 year old. the player never worked properly; could only use it for 20 minutes, would not charge, stylus would not function.  Exchanged for another unit...same problem...this was a Christmas gift...their policy is 45 days for a refund. They were of no help to get me a refund and the manufacturer does not stand behind their product to offer your money back. This retailer should stand behind their customers better.  They do not.

This report was posted on Ripoff Report on 08/05/2013 11:15 AM and is a permanent record located here: http://www.ripoffreport.com/reports/toys-r-us/new-york-new-york-10036/toys-r-us-wont-stand-behind-products-they-sell-new-york-new-york-1073166. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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