• Report: #1035125
Complaint Review:


  • Submitted: Fri, March 15, 2013
  • Updated: Fri, March 15, 2013

  • Reported By: renoshopper — Reno Nevada
Internet United States of America

toywiz.com charged me and did not fulfill order New York City, Internet

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I ordered a toy for my 6 year old daughter's birthday a week in advance and paid expedited shipping. 3 days later they called to say that they could not ship to a different address than the billing address. Since the website gave the option, I had wanted it shipped to my office so that my daughter wouldn't see it arrive. So I then told them to ship to the billing address and still had 4 days to get it to my house with the $40 expedited shipping that I had already paid. Then 2 days later they called to let me know that the amount that their website calculated was incorrect and that I would have to pay more to get it shipped expedited. It was now too late for it to arrive by the time I needed it to, not to mention that the shipping was going to cost more than the toy.

They wasted 5 days because they were unorganized and unprofessional (and made their own mistakes). They would not make up for the situation. Instead my daughter didn't receive the #1 gift on her list for her birthday.


Buy from a more commonly known store so that you can be assured you don't go through this kind of stress and disappointment.

This report was posted on Ripoff Report on 03/15/2013 05:05 PM and is a permanent record located here: http://www.ripoffreport.com/reports/toywizcom/internet/toywizcom-charged-me-and-did-not-fulfill-order-new-york-city-internet-1035125. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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