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Report: #1251792

Complaint Review: TR Moving Systems - Houston Texas

  • Submitted:
  • Updated:
  • Reported By: Ramon — Pittsburg California USA
  • Author Confirmed What's this?
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  • TR Moving Systems 5933 Bellaire Blvd ste 118 Houston, Texas USA

TR Moving Systems Trmovingsystems Lost value items, damaged furniture, and took longer than contract stated Houston Texas

*Author of original report: Update

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My first complaint would be about how long the company took to deliver my items. It was supposed to take up to three weeks; however, it took a month. It was stored in their warehouse for three weeks after they continued to state they couldn't find a driver. When my items finally arrived, one of my dressers was damaged. It was minor damage. The back cover was bent and falling off. It felt wobbly. I had to nail it back on myself. Secondly, one of my boxes was missing. It was the most valuable one containing electronics. After contacting their employee she said she will deal with it and call me back. I always had to call back because they never called me back. Everytime was another excuse. When they finally said they were going to give me a new one, the boss said he had no idea what was going on. This was the second time that the boss had no idea. He didnt know anything about the missing box at first. Luickly I got in contact with him. However he was no help and never called me back about it. The company is full of excuses. They wont even send me an email back to get a claim request form. It has been over a month and I have gotten no where except excuses.

This report was posted on Ripoff Report on 08/30/2015 12:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tr-moving-systems/houston-texas-77081/tr-moving-systems-trmovingsystems-lost-value-items-damaged-furniture-and-took-longer-th-1251792. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

Update

AUTHOR: - ()

POSTED: Wednesday, October 14, 2015

 After months of going back and forth they finally decided to pay me for my loss. The lady is working her best to get me back the money. They indeed are attempting to make up for their mistake and assured that it wouldnt happen again.

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