• Report: #986842
Complaint Review:

Trac Phone

  • Submitted: Tue, December 25, 2012
  • Updated: Tue, December 25, 2012

  • Reported By: littlem — Rolla Missouri United States of America
Trac Phone
Springfield, Missouri United States of America

Trac Phone Springfield, Missouri

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I have been using Trac Phone for over 8years, bought a new phone for my daughter for Christmas to replace the old beat up one  she has--she went to active it, by transferring her old number and minutes to the new phone, after2 hours (using The minutes on my phone) they had deactivated her old number, given her a new number, changed her zip code, asked her questions they need not know and still did not it it done, we have done this numerous times before, never had a problem. the end result THE PHONE IS GOING BACK AND I HAVE LOST MY MINUTES.

I will never use this phone system again unless they reimburse myself and my daughter.Further more the people she talked to could not speak English and transferred her to 5 different departments (obviously they do not know what they are doing.
Becky Russell

This report was posted on Ripoff Report on 12/25/2012 12:49 PM and is a permanent record located here: http://www.ripoffreport.com/reports/trac-phone/springfield-missouri-65803/trac-phone-springfield-missouri-986842. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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