• Report: #1124781
Complaint Review:

Tracfone Wireless, Inc.

  • Submitted: Wed, February 19, 2014
  • Updated: Wed, February 19, 2014

  • Reported By: Anthony D S — Sun City Arizona
Tracfone Wireless, Inc.
9700 Northwest 112th Ave., Miami, Florida USA

Tracfone Wireless, Inc. subsidiary of American Movil S.A.B de C.V Tracfone Customer Service Costs You a Bundle Miami Florida

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 I do not understand Tracfone customer sevice.  They told me I would receive a credt for my call, but I can't get the credit.  I have made numerous attemps, but only get computer geneated responses.  I had to purchase additional minutes due to the wait time and response which took 50 minutes, I am told by e-mail that my issue is very complex and told me to call them from a land line.  I cannot get a response by e-mail nor a call back on my cell phone.  I am disabled and only have e-mail and my Tracfone, which was a gift.  I find this very upsetting.  I would appreciate any help you may provide.         

This report was posted on Ripoff Report on 02/19/2014 10:16 AM and is a permanent record located here: http://www.ripoffreport.com/reports/tracfone-wireless-inc/miami-florida-33178/tracfone-wireless-inc-subsidiary-of-american-movil-sab-de-cv-tracfone-customer-servi-1124781. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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