Tracfone service expired without adequate notice Miami Florida

Late December 20115 without nocice cell phone voice minutes exhausted at a critical time although I was enrolled in auto add minutes. 

I added minutes and was charged but tne voice minutes were not available until ~2 days later.

Attempts to speak to an agent were unsuccessful after several attempts. When I finally contacted an agent [Arvin] on 1/7/16 at 866-806-1840 and demanded a credit for the lack of service at a critical time, I was offered a small number of additional voice minutes, and told that I would be contacted by phone later on 1/7/16. No call came to date.

My attempts to subsequently contact Tracfone were answered by emails that offered gooblegook and did not address problems. 

Unspeakable Ripoff and no palpable service.