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Report: #116413

Complaint Review: TracFone - Internet

  • Submitted:
  • Updated:
  • Reported By: Conway Arkansas
  • Author Not Confirmed What's this?
  • Why?
  • TracFone http://www.topptelecom.com/home_page.jsp?b=i&flash=YES&p=W Internet U.S.A.

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For months now, I have been UNABLE to validate my air time cards for TracFone on their web site. I have e-mailed them numerous times, and every time, I get the same old run-around about calling their "800" number.

If I had WANTED to call their "800" number, I would have done so from the beginning. As I said, I keep getting the same old "we are upgrading our site to better serve the customer", please call the following "800" number to validate your air time card.

Look...I have a cell phone...a cell phone ONLY. So, how am I supposed to call these jerks and validate my air time when the cell phone I have uses their service. Go to a payphone, is the obvious answer. But I am not about to get in my car, drive to a payphone and stand there for ten minutes doing what I SHOULD be able to do on the web site as PROMISED.

Doctor Midnite
Conway, Arkansas
U.S.A.

This report was posted on Ripoff Report on 11/05/2004 10:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tracfone/internet/tracfone-ripoff-lousy-net-service-conway-internet-116413. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#5 Consumer Suggestion

Check Your Browser Settings

AUTHOR: Matthew - (U.S.A.)

POSTED: Thursday, November 25, 2004

Their website seems to be working just fine for me right now.

Also check that you're entering the right url.

Matt

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#4 Author of original report

TracFone website does not seem to be working

AUTHOR: Doctor - (U.S.A.)

POSTED: Thursday, November 25, 2004

NOW...the web site does not seem to be working at all. It figures, I suppose.

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#3 Author of original report

TracFone website does not seem to be working

AUTHOR: Doctor - (U.S.A.)

POSTED: Thursday, November 25, 2004

NOW...the web site does not seem to be working at all. It figures, I suppose.

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#2 Author of original report

TracFone website does not seem to be working

AUTHOR: Doctor - (U.S.A.)

POSTED: Thursday, November 25, 2004

NOW...the web site does not seem to be working at all. It figures, I suppose.

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#1 Author of original report

TracFone website does not seem to be working

AUTHOR: Doctor - (U.S.A.)

POSTED: Thursday, November 25, 2004

NOW...the web site does not seem to be working at all. It figures, I suppose.

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