Complaint Review: Tracfone - Miami Florida
- Tracfone 8390 NW 25th St. Miami, Florida U.S.A.
- Phone: 800-867-7183
- Web:
- Category: Cellular Phone Companies
Tracfone Ripoff Unable to rectify problem unwilling to issue any refund Miami Florida
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On September 1, my phone switched to "roam" and analog while in my home area. I called customer service a total of 8 different days, each time, they were unable to resolve the problem. I told them I couldn't use my phone, and they disagreed and said I was welcome to use my phone, I would just be paying double charges, which they were not willing to reimburse me for. Gee, how generous.
I finally talked to a supervisor and stated that I wanted my money back for my phone and for the $42.00 worth of time I had loaded on the phone; I wanted nothing more to do with Tracfone. She refused to give me any additional information about who I could contact, refused to give me any phone numbers, refused to refund any of my money.
The Tracfone supervisor basically said it wasn't their problem and was my tough luck, I wasn't getting any kind of refund, but she'd be willing to open another case for me and see if she could fix it. It didn't work the first 8 times, I'm certain the 9th wouldn't make a difference.
Cecelia
Cairo, Nebraska
U.S.A.
This report was posted on Ripoff Report on 09/13/2004 08:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tracfone/miami-florida-33122/tracfone-ripoff-unable-to-rectify-problem-unwilling-to-issue-any-refund-miami-florida-108243. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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