TracFone ripoff Miami Florida

I purchased a 1 year prepaid wireless service card and had received a "special holiday offer" in the mail of an additional 100 minutes. I went to the web page to enter all the information and at the end of the transaction it said that 150 minutes had been added to my phone. It should have been 250 because of the promotion.

I contacted the company and they said that they could not do anything because I needed to enter the promotional code during the initial activation of the card. I DID enter the code and nothing verifiable until the very last page comes up at the end and then it is too late. I have tried contacting them 2-3 more times and will not get a response.
Be very careful of these promotions.

B
Antwerp, Ohio
U.S.A.