Report: #1293575

Complaint Review: TracFone

  • Submitted: Mon, March 14, 2016
  • Updated: Mon, March 14, 2016
  • Reported By: Lewis — Springfield Missouri USA
  • TracFone

    Nationwide
    USA

TracFone Straight Talk I was having problems with straight talk for about 4monyhs and I sent my phone on for replacement and they said that they had sent me a new phone but they sent it a month and a half after I sent it back well by then I had already gone to a new company and they said if I sent back the new phone unopened they would refund me for the phone now they say that they never got it but I have proof showing that they received the phone and now they refuse to refund the money to me like I was told. Miami Nationwide

*UPDATE Employee: TracFone Straight Talk I was having problems with straight talk for about 4monyhs and I sent my phone on for replacement and they said that they had sent me a new phone but they sent it a month and a

Show customers why they should trust your business over your competitors...

 We have been having trouble with straight talk for 4 months and I sent my phone in for replacement phone and they took a month and a half to even get me my replacement but by that time I had already got a new phone and new company so I was told by tracphone that if I sent the replacement phone back unopened that they would refund the amount I played but now they say they never received it but I have proof from FedEx that they received the phone and they say that they have not gotten it.

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This report was posted on Ripoff Report on 03/14/2016 11:40 AM and is a permanent record located here: http://www.ripoffreport.com/reports/tracfone/nationwide/tracfone-straight-talk-i-was-having-problems-with-straight-talk-for-about-4monyhs-and-i-s-1293575. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

Hi Lewis,

 
Good day.
For further assistance, please send us an email to ST.CorpResolutionTeam@straighttalk.com or you can chat with us live @ http://bit.ly/16DrgbW. Thank you.


Julie

Straight Talk Wireless

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