I am a victim of fraud called telephone cramming which is a scam that places unauthorized charges on a consumer's local telephone bill by a "third party" billing company like USBI.
Local telephone companies like Cincinnati Bell are getting rich by billing consumers for unknown services that were never authorized. Cincinnati Bell will not stop, block or even try to prevent third party billing and they know telephone cramming is a multi billion dollar fraud.
Cramming charges normally appear hidden on local phone bills and in very general terms, such as service fee, service charge or monthly fee. These or other unauthorized charges can be crammed onto a consumer's telephone bill without the consumer even knowing the companies involved in this fraud, like Tralee Telephone or USBI or Opticomm.
Cincinnati Bell will NOT stop, block or prevent third party billing, and they know telephone cramming is a multi billion dollar fraud.
Cincinnati Bell -- Phone 513-565-2210
201 E 4th St
Cincinnati, OH 45202
900 Comerica Bldg.
Kalamazoo, MI 49007
PO Box 3141
Carmel, IN 46032
USBI does "third party billing" for Tralee Telephone
USBI is owned by:
Billing Concepts, Inc.
7411 John Smith Dr., Suite 200
San Antonio, TX 78229
Cincinnati Bell keeps charging me each month and they say they are not responsible. USBI keeps billing Cincinnati Bell each month and USBI said they are not responsible. The charges originated from Tralee Telephone, unauthorized, unsoliciticed and unwelcomed. Tralee Telephone has many phone numbers and many addresses. Please help stop this national problem.
If You Think You've Been Crammed
Take the following actions if unknown charges appear on your bill:
Immediately call the company that charged you for calls you did not place, or charged you for services you did not authorize or use. Ask the company to explain the charges. Request an adjustment to your bill for any incorrect charges.
Call your own local telephone company. FCC rules require telephone companies to place a toll free number on their bills for customers to contact with billing inquiries. Explain your concerns about the charges and ask your local telephone company the procedure for removing charges from your bill. If neither the local phone company nor the company in question will remove incorrect charges from your telephone bill, you can file a complaint with the regulatory agency that handles your particular area of concern.
Non Related Telephone Charges - like service charges or membership charges - contact the FTC (Federal Trade Commission) 1-877-FTC-HELP or use the online complaint form on ftc.gov
Telephone Related Charges - between two states or internationally you need to contact the FCC (Federal Communication Commission) fcc.gov
Ohio Consumer Protection -- Phone 1-877-742-5622
File A Fraud Complaint -- pickocc.org
Public Utilities Commission of Ohio(puco)
File a PUCO complaint -- puco.ohio.gov/puco/forms/form.cfm?doc_id=124
Cincinnati Better Business Bureau
File A BBB Complaint -- cinbbb.org