Report: #1021702

Complaint Review: Transport Connection

  • Submitted: Thu, February 28, 2013
  • Updated: Sun, May 26, 2013
  • Reported By: Chris — Knoxville Tennessee United States of America
  • Transport Connection
    63 Via Floresta Drive Boca Raton FL 33487
    Boca Raton, Florida
    United States of America

Transport Connection Bill Verbally Abused by Bill at Transport Connection Boca Raton, Florida


Show customers why they should trust your business over your competitors...

I was contacted by Bill, the owner of Transport Connection in regards to an estimate to ship my vehicle. Initially he professional and provided me with a competitive quote. Somehow, Bill found out I was using another transport company and not his and proceeded to call me and leave me a very unprofessional and distasteful message. After contemplating calling him back, I decided to give him a piece of my mind. I left him an equally distasteful message. Ty message was followed by a call which I answered. I was Bill yelling and screaming at me and telling me to "shut the f**k up". Funny, he apparently has a habit of telling people this since I read another complaint and he used the same verbage. I promptly gave it back to him and hung him up. I would NEVER recommend anyone use Transport Connection to ship a vehicle. His lack of professionalism and ethics leave a lot to be desired.
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This report was posted on Ripoff Report on 02/28/2013 03:37 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Owner of company


AUTHOR: Transport - ()

Transport Connection 
5555 NE Trieste Way, Boca Raton, FL 33487
Phone Number: Toll Free (800) 210-4436
Secondary Phone Number: Local (561) 982-1275
Time On Site: 3 Year(s), 7 Month(s). Since 10/13/2009 2:28:00 AM
FMCSA Licensing:
Authority Status
Common Carrier None
Contract Carrier None
Broker Active
 View government license and insurance information.
Company Type:
** This information is generated by the FMCSA Information **
"YOUR OFFICIAL TRANSPORT CONNECTION TO THE AUTO SHIPPING WORLD" - Why be hustled by some commission-based sales goon working out of a telemarketing boiler room? Instead, call 561-982-1275 today and deal directly with Bill, the owner and president of the nation's best five-star rated auto transport company. Just compare our one thousand plus stellar reviews with any other so-called "five-star" company's on this website and you will quickly be convinced that there is no comparison...our reviews totally dominate those of all other companies. If you believe in statistics, just view the numbers...we have a 100% customer satisfaction ratio and the highest five star review percentage (98%) of any company in this entire industry! Why settle for any less than the very best? Choose Transport Connection to provide you with the hassle-free auto shipping experience that you know you want and need. Your car will love you for it! SOME OF OUR CLIENTS: PORSCHE - We are proud to be the official transporter for Champion Porsche in Pompano Beach, FL (ask for Marco Guerrero, Internet Sales Manager). CUSTOM BIKE OWNERS - We transported the Orange County Choppers 2004 Liberty Bike Custom Chopper. NBA - We regularly transport vehicles for various NBA basketball team players. We strive for quality, not quantity. BEWARE OF CHEAP IMITATORS WITH SIMILAR NAMES...ALSO BEWARE OF THE "NO UPFRONT DEPOSIT" SALES there was no commitment on either side, do you really think that such companies take your transport seriously? Sincerely, Bill Avrich, President, Transport Connection
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Overall Rating (Last Two Years*):

987 ratings & reviews posted

More Rating Reports
  Next Reviews on Transport Connection 
Subject: Amazing customer service
Review: I contacted Bill at around 12am his time not knowing the email sent me his personal phone number. At first he was grouchy as we all would be getting woken up by your phone because someone wants a quote for their car. After explaining that I didn't kn... [ More ]
Poster: Ryan Larkin
Date: 5/25/2013 11:54:00 PM
Subject: Everything was Great
Review: I've shipped many times before with other people. This was the least expensive amount I've ever had to pay. I was very happy with the service, the timing and the cost. Would absolutely use again. [ View ]
Poster: Karin
Date: 5/23/2013 12:22:00 PM
Subject: FL to KS transport
Review: We purchased a truck in Florida for my husband to use upon his return from Afghanistan and then had to work out shipment to Kansas City. My husband had submitted our bid through a bidding system of some sort and I proceeded to get inundated with doze... [ More ]
Poster: Suzanne
Date: 5/21/2013 10:46:00 PM
Subject: Bill Avrich Transport Connection
Review: Bill at Transport Connection did an excellent job of explaining his service and what he does. He spent nearly 30 minutes explaining everything to me since it was my first timr. After one day he found a truck driver and got everyone on the phone for ... [ More ]
Poster: Austin McLaen
Date: 5/20/2013 7:32:00 PM
Subject: Highly reliable and professional
Review: I spent a lot of time contacting a variety of auto transport companies and getting quotes to have my car shipped from Florida to California. From my first phone call with Bill Avrich, I could tell that he was professional and honest. After I got my i... [ More ]
Poster: Samantha
Date: 5/20/2013 11:01:00 AM
Subject: Haul
Review: I received prompt engagement and tracking for a pick up/haul of a vehicle from a rural area of Kentucky. I was able to coordinate directly with the hauler after a short call. The process worked well. [ View ]
Poster: kevin phillips
Date: 5/19/2013 5:10:00 PM
Subject: Great and on time!
Review: I would recommend, got my car there on time. Driver (Shawn) called ahead and let me know when it was coming. Pick up when they said and delievered when they said! No problems! [ View ]
Poster: Cheri
Date: 5/18/2013 7:46:00 PM
Subject: Transport Connection
Review: I Highly recommend Bill. He provides expert advoce on the shipping process. After I gave the green light to find a truck within 24 hours he put me in touch with a carrier via conference call. The carrier was top notch with great equipment and experie... [ More ]
Poster: David L
Date: 5/18/2013 7:35:00 AM
Subject: All good
Review: Although price was hefty, I was in a bind and it was very busy time of year for moving car from FL to CT. Bill went above and beyond to find a transporter to take my car and deliver it in a timely manner. Drivers were clean cut and courteous a... [ More ]
Poster: Linda Mortensen
Date: 5/16/2013 8:20:00 AM
Review: My review for Transport Connections could be summed up with two words, "TWO HOURS" that's how "short" it took to find a carrier. Not two weeks or two days, just two hours to get my car, which will be picked up on 5/18, schedul... [ More ]
Response: No more fishing with dynamite. I have since gone nuclear and find that plutonium-based atomic bombs work much more effectively. [ view ]
Poster: JD
Date: 5/16/2013 12:20:00 AM
Subject: Great experience
Review: I went into this process thinking it would be a major headache but Bill was absolutely incredible. Not only was he very punctual and accommodating, he was able to lower the initial price by 150 dollars. The customer truly comes first with this compa... [ More ]
Poster: Andrew
Date: 5/15/2013 4:41:00 PM
Subject: Transport of my 2006 Cadillac CTS
Review: My experience was really quick and easy! Bill got the job done within an hour! He found a company to transport my vehicle with in the hour of speaking with him and my car was picked up the very next morning. The Carrier: Ground Force One driver Ans... [ More ]
Poster: Gwen
Date: 5/14/2013 11:53:00 AM
Subject: transport
Review: My car arrived early and in one piece. My order number was 43724 and it is completed. I don't know what else to say but I have to make this longer or they won't accept it. [ View ]
Poster: Debbie
Date: 5/14/2013 10:56:00 AM
Subject: Excellent
Review: The whole experience was very smooth with Bill. I was worried that the car won't get picked up on time. But it worked out fine and the car was actually delivered earlier than expected. Very happy with the experience and highly recommend transport con... [ More ]
Poster: sush
Date: 5/14/2013 2:40:00 AM
Subject: real deal
Review: I listed my car for transport with another company and after 2 days, they wouldnt even return my call. I contacted Bill at Transport connection and got my transport set up while on the phone with me. Bill is the real deal. He is easy to get a hold of... [ More ]
Response: Non-compensated review. Customer checked box by mistake. [ view ]
Poster: rjThis reviewer reports they were or plan to compensated for posting this review.
Date: 5/13/2013 11:13:00 PM
Subject: Awesome service
Review: Bill knows his stuff, he's a smart, reliable, and overall good guy. Took me roughly 15 minutes to finish my order with him. The mover came in to pick up my car in 2 days and only took him 4 days to get from Oklahoma to northern California. He too was... [ More ]
Poster: Marcus
Date: 5/13/2013 9:48:00 PM
Subject: Our Difficult Situation - Easy Solution
Review: This was the first experience we had transporting a vehicle. Bill came in with the lowest quote off the bat, but said (like every other company did) for the price,we could only get the car to Los Angeles instead of Santa Maria. Not ideal, but okay.... [ More ]
Poster: Jeff
Date: 5/13/2013 7:41:00 PM
Review: I would highly recommend Transport Connection to anyone looking to move their vehicle to another state. The driver was clean, courteous, on time and driving a clean and dwell maintained truck. The delivery was on time, and in the same condition it ... [ More ]
Date: 5/13/2013 12:24:00 PM
Subject: Transport of vehicle from TX to WA
Review: This move was during a very traumatic time and I could not drive my vehicle home myself,across country with my two small children alone. So many companies thacontacted or that contacted me were just untrustworthyand pushy . Bill was up front and hone... [ More ]
Poster: Rolanda Kirkwood
Date: 5/13/2013 10:46:00 AM
Subject: Transport Connection
Review: Transport Connection was very responsive, always available any time I needed to speak to someone. The car was picked up in the range of dates that were originally given. It was dropped off without any damage. The cost was a little high but worth i... [ More ]
Poster: Jill
Date: 5/13/2013 8:26:00 AM
Subject: Toyota 4Runner
Review: This is the second time I have used Transport Connection. The experience was even better the second time around. Bill is very knowledgeable and gets the job done fast. I would not think of using anyone else. [ View ]
Poster: Bryan
Date: 5/13/2013 7:30:00 AM
Subject: car moving
Review: Nice work, delivered ahead of time and clean Driver was very nice great work Thanks a lot [ View ]
Response: Non-compensated review. Customer checked box by mistake. [ view ]
Poster: ramakrishna reddyThis reviewer reports they were or plan to compensated for posting this review.
Date: 5/12/2013 8:27:00 PM
Subject: No unpleasant surprises
Review: Bill helped me with shipping my wife's Chevy Tracker from Tybee Is., GA, to Denver, CO, last November. The year before, I had used another transport co. for the same trip in reverse. Because of that experience, I was wary of "lowball" quo... [ More ]
Poster: Frank Bessinger
Date: 5/12/2013 7:51:00 PM
Subject: Bill was awesome
Review: The process was very transparent, right from price quote to scheduling the pick up, Bill was right on top!! His communication, transaction and follow up were very professional. I would definitely use his services in the future and would recommend hi... [ More ]
Poster: Madhu
Date: 5/12/2013 6:58:00 PM
Subject: Excellentt and Knowledgeable Service
Review: Having used several other carrier brokers for the same route in previous years, I had my very best experience dealing with Bill Avrich who was both knowledgeable and provided excellent reliable service at a reasonable cost. [ View ]
Poster: John Price
Date: 5/12/2013 6:28:00 PM
Subject: Transport Connection
Review: Bill did it again! I'm a repeat customer because I enjoy customer service. Bill had a task ahead of him with my truck. First it was an oversized truck,..second it was heavy. Third it was coast to coast and there were 4 snow storms predicted on ro... [ More ]
Poster: Christoper
Date: 5/12/2013 5:05:00 PM
Subject: Service
Review: I am very grateful to have been connected to Bill at Transport. He helped me deal with the logistics of moving my car during a very difficult time in my life. I had no doubt that he would come through, and it gave me a great sense of relief. And, as ... [ More ]
Poster: Mary C.
Date: 5/12/2013 12:18:00 PM
Review: BILL AVRICH of Transport Connection is a man that GETS THINGS DONE. I had originally booked with another company to find a transporter going from south Texas to Washington state. I had given them 6 weeks to find me an auto carrier, but was getting ab... [ More ]
Poster: Brian
Date: 5/12/2013 10:53:00 AM
Subject: Amazing Service
Review: I called Bill on a wednesday after dealing with two other companies which had been completly lying to my face. as soon as i called Bill he knew exactly what was wrong and told me to just sit tight and he will have a truck for me ASAP. i waited only 2... [ More ]
Response: Non-compensated review. Customer checked box by mistake. [ view ]
Poster: JustinThis reviewer reports they were or plan to compensated for posting this review.
Date: 5/10/2013 8:56:00 PM
Subject: Stand up experience
Review: I called and emailed Bill the owner after having read a lot of his reviews (Bill's record of service is immaculate) including the negative ones (they are few and far between, I noticed), and I must say, Bill is one stand up gentleman. He was extremel... [ More ]
Poster: Joanie
Date: 5/7/2013 7:31:00 PM
Subject: Very happy
Review: Car arrived one time. It arrived dirty but that is to be expected. No Knicks, dents or dings. I would recommend this company and I will use them again. [ View ]
Response: William, it was a pleasure shipping your 2013 Porsche Boxster. As you know, Transport Connection is the official transporter for Champion Porsche in Pompano Beach, FL. [ view ]
Poster: William L
Date: 5/5/2013 1:22:00 PM
Subject: Shipping My Accord
Review: Bill provided excellent service and a clear honest approach to the move. I will use his company again. The hauler he used were friendly honest drivers. My car arrived ahead of schedule and in excellent condition. [ View ]
Poster: Jon B
Date: 5/4/2013 2:44:00 PM
Subject: REVIEW
Poster: r, boccaccio
Date: 5/2/2013 10:39:00 PM
Subject: Transport Connection
Review: Bill did a great job setting up my car shipment, and the drivers he used were friendly and efficient. [ View ]
Poster: Christine
Date: 5/2/2013 6:49:00 PM
Subject: Transport conneciton
Review: As usual, Bill came through with a great shipping transaction and got my car picked up and delivered in the time i needed. Thanks again Bill. [ View ]
Poster: Joshua
Date: 5/1/2013 2:23:00 PM
Subject: f250 cali to RI
Review: had a f250 truck that i needed moved from california to rhode island and because of location in hills nonr of the transporters wanted to go there, bill at tranport connection got it done. [ View ]
Poster: mark thompson
Date: 5/1/2013 7:26:00 AM
Subject: Porsche Delivery Review
Review: Bill was great to deal with and his communication throughout the entitre process was excellent. Truck driver was courteous and professional and the car was perfect when it arrived. [ View ]
Poster: Vincent C
Date: 4/25/2013 4:42:00 PM
Subject: Excellent and up front service
Review: Bill was prompt and very organized. Contact was immediate and he did exactly what he said he was going to do and how it proceeded from start to finish was exactly how he explained it. Awesome service and I'd highly recommend him to broker any of your... [ More ]
Poster: David Iverson
Date: 4/25/2013 4:31:00 PM
Subject: A GREAT MOVE!
Review: Thanks Bill! Bill made a stressful event into a sane and organized move. I needed to move my new Camry from South Florida to a rural area in Northeast Pennsylvania. Bill was able to find a courteous and diligent trucker who as able to delive... [ More ]
Poster: Bob
Date: 4/25/2013 3:23:00 PM
Subject: Easy, quick, and wondeful
Review: When I talked to Bill he was definitely the most knowledgeable of all the brokera I talked to. He offered me a great price and followed through. My car ended up being picked up 2 days before the day I had planned, but it was OK. The trucking service ... [ More ]
Poster: Zaira Joseph
Date: 4/25/2013 2:00:00 PM
Subject: Transport Connection
Review: Bill was very helpful and knowledgeable about the entire car transport process. He was able to negotiate effectively and choose my driver carefully. I was impressed with Bill's dedication to follow-up and not leaving the customer hanging. He was v... [ More ]
Poster: Joel Radtke
Date: 4/25/2013 10:26:00 AM
Subject: Satisfied repeat Transport Connection customer
Review: Bill Avrich at Transport Connection knows his business. I have used him for several moves, and he always delivers - no pun intended. Quick to get it all done. Thumbs-up. [ View ]
Poster: Robert Bogar
Date: 4/24/2013 7:01:00 PM
Subject: Vehicle Transport
Review: Bill is the CEO of his own company and is a standup up guy. Knows the ins and outs of the transport game very well and is always honest to his customers. HE WILL TAKE CARE OF YOU & YOUR VEHICL!. I shipped from NC to SoCal for a very reasonable pr... [ More ]
Poster: judd sanchez
Date: 4/23/2013 7:17:00 PM
Subject: Good transport service
Review: My first time getting a car ship and Bill was very helpful throughout the process. The car was picked up on time and delivered straight to my door. The driver was very friendly and a pleasure to work with. Called me the day before the expected delive... [ More ]
Poster: Huan
Date: 4/21/2013 6:46:00 PM
Subject: Transport Connection is truly the BEST
Review: As a Realtor, I look for honestly, professionalism, a good reputation and someone who take their job as serious as I do and who work their business full time. Transport Connection is owned and operated solely by Bill Avrich. Who better than the ... [ More ]
Poster: Vikki Murphy
Date: 4/21/2013 11:14:00 AM
Subject: Review
Review: After a thorough research of various car transport companies, we chose Transport Connection. The decision was based on positive comments from previous customers and we were not disappointed. The car was picked up by a transport representative who w... [ More ]
Poster: Mike Arya
Date: 4/18/2013 8:53:00 PM
Subject: Lesson Learned the Hard Way
Review: I really don't know where to begin writing this review but I believe the place to start is by sincerely thanking Transport Connection President Bill Avrich. I'm sure that what Bill did for me, he has done for many others looking to transport a vehi... [ More ]
Poster: Mark M.
Date: 4/17/2013 4:07:00 PM
Subject: Transport Connection A++
Review: I was shipping 4 vehicles from California to Montana (3 trucks and a car), not an easy task as not many transporters make that route but Bill from Transport Connection found one for me with a very short period of time. After agreeing to terms wi... [ More ]
Poster: Shaun P
Date: 4/16/2013 3:59:00 PM
Subject: Got 'r done
Review: Got ahold of Bill after the first company stopped talking to me upon receiving my payment information...thank goodness they never charged my card. Bill will tell you like it is, and he will do everything in his power to move your car and get it move... [ More ]
Poster: Joe
Date: 4/16/2013 2:49:00 PM


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